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Update decline email and view content
This updates the content of the decline email and view to match the changes requested by our content designers.
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51 changes: 17 additions & 34 deletions
51
app/views/teacher_interface/application_forms/show/_declined.html.erb
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Original file line number | Diff line number | Diff line change |
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@@ -1,58 +1,41 @@ | ||
<h2 class="govuk-heading-l">Your QTS application has been declined</h2> | ||
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<h3 class="govuk-heading-m">Why your application was declined</h3> | ||
<p class="govuk-body">Thank you for applying for qualified teacher status (QTS) and for your patience while we reviewed your application.</p> | ||
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<% if (declined_reasons = view_object.declined_reasons).present? %> | ||
<% declined_reasons.each do |title, reasons| %> | ||
<% if title.present? %> | ||
<h4 class="govuk-heading-s"><%= title %></h4> | ||
<% end %> | ||
<h3 class="govuk-heading-m">Reason for decline</h3> | ||
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<ul class="govuk-list"> | ||
<% reasons.each do |reason| %> | ||
<li><%= simple_format reason %></li> | ||
<% end %> | ||
</ul> | ||
<% view_object.declined_reasons.each do |title, reasons| %> | ||
<% if title.present? %> | ||
<h4 class="govuk-heading-s"><%= title %></h4> | ||
<% end %> | ||
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<ul class="govuk-list govuk-list--bullet"> | ||
<% reasons.each do |reason| %> | ||
<li><%= simple_format reason %></li> | ||
<% end %> | ||
</ul> | ||
<% end %> | ||
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<% unless view_object.declined_cannot_reapply? %> | ||
<h3 class="govuk-heading-m">What you can do next</h3> | ||
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<p class="govuk-body">While your QTS application was declined this time, you can make a new application in future, if you’re able to address the decline reasons we’ve set out.</p> | ||
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<p class="govuk-body">If you reapply for QTS, you will not be able to review the details of your previous application.</p> | ||
<h2 class="govuk-heading-l">What you can do next</h2> | ||
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<p class="govuk-body"><%= govuk_button_link_to "Apply again", new_teacher_interface_application_form_path %></p> | ||
<p class="govuk-body">You’ll be able to make a new application for QTS once you've addressed the decline reasons we've given. If you reapply for QTS, you’ll not be able to review the details of your previous application.</p> | ||
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<h3 class="govuk-heading-m">Other routes to teaching in England</h3> | ||
<p class="govuk-body"><%= govuk_button_link_to "Apply again", %i[new teacher_interface application_form] %></p> | ||
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<p class="govuk-body">You may want to explore other routes to teaching in England. QTS is not a requirement to teach in independent (private) schools, academies, free schools and in the further education (FE) sector in England.</p> | ||
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<p class="govuk-body">You can find out more about working in these sectors from:</p> | ||
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<ul class="govuk-list"> | ||
<li><%= govuk_link_to "Independent Schools Council", "http://www.isc.co.uk/" %></li> | ||
<li><%= govuk_link_to "The Education & Training Foundation", "http://www.et-foundation.co.uk/" %></li> | ||
<li><%= govuk_link_to "Academies and Free Schools", "https://www.gov.uk/types-of-school" %></li> | ||
</ul> | ||
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<p class="govuk-body">For further information on other routes to gaining QTS visit <%= govuk_link_to "Get Into Teaching", "https://getintoteaching.education.gov.uk/non-uk-teachers/teach-in-england-if-you-trained-overseas" %>.</p> | ||
<p class="govuk-body">You can also learn more about <%= govuk_link_to "training to teach in England", "https://getintoteaching.education.gov.uk/non-uk-teachers/train-to-teach-in-england-as-an-international-student" %>.</p> | ||
<p class="govuk-body">You may want to <%= govuk_link_to "explore other routes to getting QTS", "https://www.gov.uk/government/publications/apply-for-qualified-teacher-status-qts-if-you-teach-outside-the-uk/routes-to-qualified-teacher-status-qts-for-teachers-and-those-with-teaching-experience-outside-the-uk" %>.</p> | ||
<% end %> | ||
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<h3 class="govuk-heading-m">Decision review</h3> | ||
<h2 class="govuk-heading-l">Decision review</h2> | ||
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<p class="govuk-body">Applicants who have been declined for QTS are entitled to a review of the decline decision by a Casework Manager.</p> | ||
<p class="govuk-body">If you would like to request a decision review, you will need to provide:</p> | ||
<p class="govuk-body">If you would like to request a decision review, you’ll need to provide:</p> | ||
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<ul class="govuk-list govuk-list--bullet"> | ||
<li>formal evidence and reasoning as to how you meet the required assessment criteria</li> | ||
<li>additional information not included in your original application that would support your decision review</li> | ||
</ul> | ||
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<p class="govuk-body">Your request for review must be received within 28 days of receipt of the decision to decline QTS.</p> | ||
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<p class="govuk-body">Email your request for review, including the information required as above, to <%= govuk_link_to t("service.email.enquiries"), "mailto:#{t("service.email.enquiries")}" %>.</p> | ||
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<p class="govuk-body">If you are not satisfied with the outcome of the decision review, you can request a final formal appeal to a senior Teacher Qualification Manager.</p> |
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Original file line number | Diff line number | Diff line change |
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@@ -1,25 +1,43 @@ | ||
Dear <%= application_form_full_name(@application_form) %> | ||
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# Your QTS application has been declined | ||
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<%= render "shared/teacher_mailer/reference_number" %> | ||
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Thank you for applying for qualified teacher status (QTS) and for your patience while we reviewed your application. | ||
Thank you for applying for QTS in England. Unfortunately, your application has been declined. | ||
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# Reason for decline | ||
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Unfortunately, we’re unable to award QTS status. | ||
<% @view_object.declined_reasons.each do |title, reasons| %> | ||
<% if title.present? %> | ||
## <%= title %> | ||
<% end %> | ||
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<%- if @further_information_requested -%> | ||
<% reasons.each do |reason| %> | ||
- <%= reason.replace("\n", "\n ") %> | ||
<% end %> | ||
<% end %> | ||
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<% unless @view_object.declined_cannot_reapply? %> | ||
# What you can do next | ||
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You can sign in to find out why your application was declined: | ||
<%- else -%> | ||
# Why your QTS application was declined | ||
You’ll be able to make a new application for QTS once you've addressed the decline reasons we've given. If you reapply for QTS, you’ll not be able to review the details of your previous application. | ||
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[Apply again](<%= new_teacher_interface_application_form_url %>) | ||
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You may want to [explore other routes to getting QTS](https://www.gov.uk/government/publications/apply-for-qualified-teacher-status-qts-if-you-teach-outside-the-uk/routes-to-qualified-teacher-status-qts-for-teachers-and-those-with-teaching-experience-outside-the-uk). | ||
<% end %> | ||
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# Decision review | ||
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Applicants who have been declined for QTS are entitled to a review of the decline decision by a Casework Manager. | ||
If you would like to request a decision review, you’ll need to provide: | ||
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- formal evidence and reasoning as to how you meet the required assessment criteria | ||
- additional information not included in your original application that would support your decision review | ||
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You can sign in to find out why your application was declined: | ||
<%- end -%> | ||
Your request for review must be received within 28 days of receipt of the decision to decline QTS. Email your request for review, including the information required as above, to <%= t("service.email.enquiries") %>. | ||
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<%= new_teacher_session_url %> | ||
If you are not satisfied with the outcome of the decision review, you can request a final formal appeal to a senior Teacher Qualification Manager. | ||
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<%= render "shared/teacher_mailer/help_us_to_improve_this_service" %> | ||
[Sign in](<%= new_teacher_session_url %>) to review the outcome of your application | ||
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<%= render "shared/teacher_mailer/footer" %> |
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