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Implement contact page for logged in service owners #13965

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2 tasks
nkylstad opened this issue Nov 1, 2024 · 1 comment · May be fixed by #14371
Open
2 tasks

Implement contact page for logged in service owners #13965

nkylstad opened this issue Nov 1, 2024 · 1 comment · May be fixed by #14371
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@nkylstad
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nkylstad commented Nov 1, 2024

Description

As discussed with @MonaEbbesen, we need some way to inform our service owners of how they can get in touch with the service desk directly, even outside opening hours.
Previously this information has been available on altinndigital.

Suggested approach

We create a new section on the global Contact page that is only available for:

  • logged in users, that
  • also have team membership to an organization.

We should probably create an endpoint for this check, so that any future changes in log-in mechanisms etc. mean we update the logic in the endpoint, leaving the frontend the same.

Tasks

  • Endpoint that checks if there is a logged in user that is part of an org (i.e. team membership)
  • Frontend: new section in the Contact page for logged in users

Sketches

See screenshot of the old contact card from altinndigital:
Image

@Ildest
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Ildest commented Dec 11, 2024

@framitdavid The information looks good, the phone number formats are correctly written (many still use the old format for mobile numbers XXX XX XXX, so that´s something to always check). I suggest a small change, but you do not have to implement it:

Altinn servicedesk
Ring 75 00 62 99 fra 07.00 til 15.45
eller 95 49 00 02 fra 15.45 til 07.00.
E-post: [email protected].

@Ildest Ildest removed their assignment Dec 11, 2024
@framitdavid framitdavid removed their assignment Jan 7, 2025
@framitdavid framitdavid moved this from 🔎 Review to 🧪 Test in Team Studio Jan 8, 2025
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