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add metrics info to the privacy notice
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Dasha_Bugayova committed Dec 11, 2024
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2 changes: 1 addition & 1 deletion adguard-vpn.com/privacy.html.md
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Expand Up @@ -74,7 +74,7 @@ Additionally, we collect information on the number of instances of our software

**Diagnostic / Device information**. However, if you experience problems using our software and you give us your consent, we will collect and process some diagnostic information for crash reports and some information about the device used to run our software in order to help you. The exact information we collect and process depends on the AdGuard VPN software you are using. For details, please refer to the corresponding privacy notices.

**User experience metrics**. To analyze and improve the current functionality, collect user experience metrics pertaining to interactions with various screens. The collected information includes the following:
**User experience metrics**. To analyze and improve the current functionality, we collect user experience metrics pertaining to interactions with various screens. The collected information includes the following:

- Screen name: the name of the screens the user interacts with
- Buttons clicked: actions taken by clicking specific buttons
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8 changes: 8 additions & 0 deletions adguard-vpn.com/privacy/android.html.md
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Expand Up @@ -74,6 +74,14 @@ AdGuard VPN periodically connects to our server to check the account status. The

When you click *Connect*, the app will send your authorization token to AdGuard servers. We need this information to check the account status and authorization on the VPN server.

We also collect user experience metrics. All data is anonymized and cannot be associated with your AdGuard account. It includes the following data:

- Screen name
- Buttons clicked
- Synthetic identifier

**This data is not shared by default.** We only collect user experience metrics if you explicitly agree to send them. If you initially agree to share metrics but change your mind later, you may revoke your consent at any time by disabling data collection in the settings of AdGuard VPN for Android.

### Contacting support

You can send messages to support by tapping *Report a bug* or *Request a feature*.
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10 changes: 10 additions & 0 deletions adguard-vpn.com/privacy/extension.html.md
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Expand Up @@ -73,6 +73,16 @@ AdGuard VPN periodically connects to our server to check the account status. The

**Why we need this information:** To ensure that users have access to available server locations and the VPN server, and give users the choice of available locations.

We also collect user experience metrics. All data is anonymized and cannot be associated with your AdGuard account. It includes the following data:

- Screen name
- Buttons clicked
- Synthetic identifier

**This data is not shared by default.** We only collect user experience metrics if you explicitly agree to send them. If you initially agree to share metrics but change your mind later, you may revoke your consent at any time by disabling data collection in the settings of AdGuard VPN Browser Extension.

**Why we need this information:** To analyze and improve the current functionality, we collect user experience metrics pertaining to interactions with various screens.

### Sending a message to support

If a user does not attach debug logs, only their message is sent, along with the following information:
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8 changes: 8 additions & 0 deletions adguard-vpn.com/privacy/ios.html.md
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Expand Up @@ -74,6 +74,14 @@ AdGuard VPN periodically connects to our server to check the account status. The

When you click *Connect*, the app will send your authorization token to AdGuard servers. We need this information to check the account status and authorization on the VPN server.

We also collect user experience metrics. All data is anonymized and cannot be associated with your AdGuard account. It includes the following data:

- Screen name
- Buttons clicked
- Synthetic identifier

**This data is not shared by default.** We only collect user experience metrics if you explicitly agree to send them. If you initially agree to share metrics but change your mind later, you may revoke your consent at any time by disabling data collection in the settings of AdGuard VPN for iOS.

### Connecting to the VPN server

When you click *Connect*, the app will send your authorization token to AdGuard servers. We need this information to check the account status and authorization on the VPN server.
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8 changes: 8 additions & 0 deletions adguard-vpn.com/privacy/mac.html.md
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Expand Up @@ -75,6 +75,14 @@ AdGuard VPN periodically connects to our server to check the account status. The

We need this information to check the account status and authorization on the VPN server.

To analyze and improve the current functionality we also collect user experience metrics. All data is anonymized and cannot be associated with your AdGuard account. It includes the following data:

- Screen name
- Buttons clicked
- Synthetic identifier

**This data is not shared by default.** We only collect user experience metrics if you explicitly agree to send them. If you initially agree to share metrics but change your mind later, you may revoke your consent at any time by disabling data collection in the settings of AdGuard VPN for Mac.

### Program update checks

AdGuard VPN for Mac periodically connects to its servers to check for app updates. When it happens, no personal information is sent to our servers.
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8 changes: 8 additions & 0 deletions adguard-vpn.com/privacy/windows.html.md
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Expand Up @@ -88,6 +88,14 @@ AdGuard VPN periodically connects to our server to check the account status. The

We need this information to check the account status and authorization on the VPN server.

To analyze and improve the current functionality we also collect user experience metrics. All data is anonymized and cannot be associated with your AdGuard account. It includes the following data:

- Screen name
- Buttons clicked
- Synthetic identifier

**This data is not shared by default.** We only collect user experience metrics if you explicitly agree to send them. If you initially agree to share metrics but change your mind later, you may revoke your consent at any time by disabling data collection in the settings of AdGuard VPN for Mac.

### Checking for program updates

AdGuard VPN for Windows periodically connects to its servers to check for app updates. When it happens, no personal information is sent to our servers.
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