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Update logs.md
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Dasha_Bugayova committed Mar 12, 2024
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18 changes: 9 additions & 9 deletions docs/adguard-vpn-for-windows/solving-problems/logs.md
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Expand Up @@ -11,15 +11,15 @@ By default, AdGuard VPN for Windows uses the standard logging level, that is, th

1. Open AdGuard VPN for Windows and, if possible, repeat the actions that led to the error. Note the exact time when this error occurred.

2. Click **Support** (in the menu above) → **Report a bug**.
1. Click **Support** (in the menu above) → **Report a bug**.

![Report a bug *border](https://cdn.adtidy.org/content/kb/vpn/windows/logs/support_report.jpeg)

3. In the opened form, enter your email address for feedback and describe the error found, including the time when this error occurred. If you can't reproduce the problem, specify as accurately as possible when it last occurred.
1. In the opened form, enter your email address for feedback and describe the error found, including the time when this error occurred. If you can't reproduce the problem, specify as accurately as possible when it last occurred.

![Report *border](https://cdn.adtidy.org/content/kb/vpn/windows/logs/report_bug.png)

4. There is a check mark next to the **Send detailed system info**, which means that when you send a report, you also send logs.
1. There is a check mark next to the **Send detailed system info**, which means that when you send a report, you also send logs.

> If for some reason it is more convenient for you to send us logs in another way, you can export them yourself. To do this, go to **Support****Export logs and system info**.
Expand All @@ -31,21 +31,21 @@ In most cases, the default logging level is sufficient to trace down possible bu

1. Open AdGuard VPN for Windows and select **Settings** (in the menu above) → **App settings****Advanced settings****Logging level**.

2. In the **Logging level** section, select **Record everything**.
1. In the **Logging level** section, select **Record everything**.

![Logging level *border](https://cdn.adtidy.org/content/kb/vpn/windows/logs/logging.jpeg)

3. Repeat the actions that led to the error, and note the time when it occurred.
1. Repeat the actions that led to the error, and note the time when it occurred.

4. Switch the logging level back to **Record by default**.
1. Switch the logging level back to **Record by default**.

5. Then select **Support** (in the menu above) → **Report a bug**.
1. Then select **Support** (in the menu above) → **Report a bug**.

![Report *border](https://cdn.adtidy.org/content/kb/vpn/windows/logs/report_bug.png)

6. In the opened form, enter your email address for feedback and describe the error found, including the time when this error occurred.
1. In the opened form, enter your email address for feedback and describe the error found, including the time when this error occurred.

7. Make sure that there is a check mark next to **Send detailed system info** and click **Send**.
1. Make sure that there is a check mark next to **Send detailed system info** and click **Send**.

> If for some reason it is more convenient for you to send us logs in another way, you can export them yourself. To do this, go to **Support****Export logs and system info**.
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