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Merge pull request #176 from AdguardTeam/agm-2033-update-uninstaller-…
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…screenshots

[AGM-2033] Update uninstall utility screenshots
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vbagirov authored May 3, 2024
2 parents 8cbe8bb + f809262 commit 05c2cd7
Showing 1 changed file with 17 additions and 9 deletions.
26 changes: 17 additions & 9 deletions docs/adguard-vpn-for-windows/installation.md
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Expand Up @@ -25,26 +25,34 @@ If you decide to remove AdGuard VPN from your computer, use one of three options

In case regular uninstall doesn't work for any reason, you can try to use an advanced method. First of all, you need to [download the uninstaller tool](https://cdn.adtidy.org/distr/windows/Uninstall_Utility.zip) created by our developers. Extract the archive to any folder on your PC, run the **Adguard.UninstallUtility.exe** file, and allow the app to make changes to your device. Then follow the instruction below:

1. Choose *Standard uninstall*, *Delete AdGuard VPN*, and click *Uninstall*
1. Select *AdGuard VPN* and *Standard* uninstall type, then click *Uninstall*:

![Standard uninstall *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/standard_uninstall.png)
![Standard uninstall *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/vpn_standard.jpg)

1. Wait until uninstall is finished
1. Click *OK* once the warning window pops up:

![Uninstall finished *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/standard_uninstall_2.png)
![Standard uninstall warning *border](https://cdn.adtidy.org/content/kb/vpn/windows/vpn_standard_warning.jpg)

1. Wait until uninstall is finished — there will be a phrase **Uninstall complete** and a prompt to restart your computer:

![Uninstall finished *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/vpn_standard_complete.jpg)

:::note

Follow the next steps only if performing the first two steps wasn’t enough for some reason. We strongly recommend contacting our support team before using steps 3–4 of the advanced uninstall instructions.

:::

1. Choose *Advanced uninstall*, *Delete AdGuard VPN*, and click *Uninstall*
1. Select *AdGuard VPN* and *Extended* uninstall type, then click *Uninstall*. Clcik *Yes, continue* in the window prompt:

![Extended uninstall *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/vpn_extended.jpg)

1. Click *OK* once the warning window pops up:

![Advanced uninstall *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/advanced_uninstall.png)
![Extended uninstall warning *border](https://cdn.adtidy.org/content/kb/vpn/windows/vpn_standard_warning.jpg)

1. Wait until uninstall is finished
1. Wait until uninstall is finished — there will be a phrase **Uninstall complete** and a prompt to restart your computer:

![Uninstall finished *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/advanced_uninstall_2.png)
![Uninstall finished *border](https://cdn.adguardvpn.com/content/kb/vpn/windows/vpn_extended_complete.jpg)

AdGuard is successfully uninstalled!
AdGuard VPN is successfully uninstalled!

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