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Schlage BE469 Showing up as Unknown #4031

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3 tasks done
zhazell opened this issue Nov 22, 2024 · 4 comments
Closed
3 tasks done

Schlage BE469 Showing up as Unknown #4031

zhazell opened this issue Nov 22, 2024 · 4 comments
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bug Something isn't working

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@zhazell
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zhazell commented Nov 22, 2024

Checklist

  • I am not using Home Assistant. Or: a developer has told me to come here.
  • I have checked the troubleshooting section and my problem is not described there.
  • I have read the changelog and my problem is not mentioned there.

Deploy method

Docker

Z-Wave JS UI version

9.27.5.b68aa39

ZwaveJS version

14.3.4

Describe the bug

When including the lock, all the information gets updated except for the Manufacturer, Product and Product Code. Device shows as
0xXXXX 0xXXXX-0xXXXX

Every section of the device syncs and loads the data (all Door Locks, User Codes, Supervision, Notification, Battery, Version and Configuration), the one that show undefined is the Manufacturer Specific v1 section.

I've tried refreshing CC values (it says successful), re-interviewing the node (gets stuck at NodeInfo), excluding node and re-including node, but always seems to just state Unknown Product.
Screenshot 2024-11-22 083909

Last try at re-interviewing removed battery too and set Z-Wave+ to Red...

Screenshot 2024-11-22 090350

To Reproduce

Exclude and include device or re-interview device.

The logs show that it is getting Manufacturer information.
Screenshot 2024-11-22 085051

Expected behavior

To get device details when interviewing device.

Additional context

Logs
zwave-js-ui-store.zip

@zhazell zhazell added the bug Something isn't working label Nov 22, 2024
@zhazell
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zhazell commented Nov 22, 2024

Doing re-interviews makes the device get stuck in NodeInfo...
Screenshot 2024-11-22 091403

@kpine
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kpine commented Nov 22, 2024

Known driver issue, fix is incoming. zwave-js/node-zwave-js#7430 (reply in thread)

@AlCalzone
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Fixed in the upcoming release 9.27.7, I'm working on releasing it right now.

@zhazell
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zhazell commented Nov 22, 2024

Thanks! Updated and re-interviewed node and all is good now.

image

@zhazell zhazell closed this as completed Nov 22, 2024
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3 participants