Device not responding to multicast

[alexschneider]

Checklist

• I have read and followed the above instructions

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there or the fix did not work.

Describe the issue

What is happening?
When I send a multicast command to all the shades in my house, one consistently doesn't respond. It responds fine when I send a direct command though.

What did you expect to happen instead?
The node responds to the command

Steps to reproduce the behavior:
Send a multicast driver command commanding shades to raise/lower (I did so via homeassistant as shown):

service: zwave_js.multicast_set_value
metadata: {}
data:
  command_class: "38"
  endpoint: "0"
  property: Down
  value: true
target:
  entity_id: >-
    {{ expand(state_attr('light.shades',
    'entity_id'))|map(attribute='entity_id')|list }}

Anything else we should know?

Software versions

zwave-js-ui: 9.16.0
zwave-js: 13.0.0
home id: 3806735750
home hex: 0xe2e62d86

Device information

Manufacturer: ZVIDAR
Model name: Z-CM-V01
Node ID: 263 (256-265 are all the same device/manufacturer and 263 is the only one not working)

Checklist

• I made sure to provide a driver log on level debug.

• The log includes a re-interview of the problematic device (if applicable).

• The log includes the problematic interaction with the device (if applicable).

• I provided the node ID of the problematic device (if applicable).

Upload Logfile

zwavejs_current.log

[alexschneider]

Logfile including the direct command that did work:
zwavejs_current.log

[AlCalzone]

I don't see any difference between the commands to the devices, so not sure what's happening. Is it possible node 263 is on a different firmware version?

Aside from that it seems that Z-Wave JS sends none of the devices the multicast encryption state - which might be related.

[alexschneider]

Some of them are on different firmware versions but 263 seems to be on the most up to date firmware and other devices on the same firmware appear to work fine.

I can email to ask if ZVIDAR has any firmware updates available.

[alexschneider]

Is there something I should change on my end wrt the multicast encryption state?

[AlCalzone]

Is there something I should change on my end wrt the multicast encryption state?

No, I'll have to figure that out myself.

Some of them are on different firmware versions but 263 seems to be on the most up to date firmware and other devices on the same firmware appear to work fine.

When in doubt, excluding the device, factory resetting it and including it again might help. This is sometimes the only way to deal with odd device behavior.