HELTUN Touch panel Switch - Illuminance value doesn't update

[maxime-scher]

Checklist

• I have read and followed the above instructions

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there or the fix did not work.

Describe the issue

What is happening?

I have an Zwave environemnt on Jeedom.
I switched from the OpenZwave module to ZwaveJS last week, and everything is working well except for one value that doesn't update: the brightness of my Heltun Wall Touch Panel Switch.

At the begining, I had to interview several times (approx. 30) the Heltun node to be able to see the Illuminance info in the control panel.
However, once visible, the value never updates, even when clicking on the refresh values button.

There is no issue for all the other values : Temperature, Humidity, Scenes : it's working like a charm.

What did you expect to happen instead?
Illuminance value is supposed to be updated regularly.

Steps to reproduce the behavior:
Go to 'node'
Click on 're-interview'
Scroll down to 'multilevel sensor'
After re-interview after power cycle, illuminance is shown but never updated. Additional re-interview causes illuminance to disappear from sensor. In either case, illuminance value never gets updated.

Anything else we should know?
Everything was working well before switching to ZwaveJS, it's probably not a hardware issue or communication problem (The node has a direct route to the contoller and the other valeus are well updatied).

It seems to be a scale issue :
Debug log extract :

2024-03-09T13:48:47.175Z CNTRLR » [Node 037] querying Illuminance sensor reading...
2024-03-09T13:48:47.176Z CNTRLR   [Node 037] No scale preference for sensor type 3, using the first supported sc
                                  ale 0
2024-03-09T13:48:47.180Z SERIAL » 0x010b001325043104030025c81d                                        (13 bytes)
2024-03-09T13:48:47.181Z DRIVER » [Node 037] [REQ] [SendData]
                                  │ transmit options: 0x25
                                  │ callback id:      200
                                  └─[MultilevelSensorCCGet]
                                      sensor type: Illuminance
                                      scale:       Percentage value
2024-03-09T13:48:47.185Z SERIAL « [ACK]                                                                   (0x06)
2024-03-09T13:48:47.188Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2024-03-09T13:48:47.189Z SERIAL » [ACK]                                                                   (0x06)
2024-03-09T13:48:47.190Z DRIVER « [RES] [SendData]
                                    was sent: true
2024-03-09T13:48:47.206Z SERIAL « 0x01070013c800000221                                                 (9 bytes)
2024-03-09T13:48:47.207Z SERIAL » [ACK]                                                                   (0x06)
2024-03-09T13:48:47.207Z DRIVER « [REQ] [SendData]
                                    callback id:     200
                                    transmit status: OK
2024-03-09T13:48:47.222Z SERIAL « 0x010c00040025063105030a016981                                      (14 bytes)
2024-03-09T13:48:47.223Z SERIAL » [ACK]                                                                   (0x06)
2024-03-09T13:48:47.225Z DRIVER   dropping CC with invalid values (Reason: Unsupported scale Lux or corrupted da
                                  ta)
2024-03-09T13:48:57.244Z CNTRLR   [Node 037] Timed out while waiting for a response from the node (ZW0201)
2024-03-09T13:48:57.244Z CNTRLR » [Node 037] querying Humidity sensor reading...
2024-03-09T13:48:57.247Z CNTRLR   [Node 037] No scale preference for sensor type 5, using the first supported sc
                                  ale 0

Debug node info for Iluminance :

{
      "id": "37-49-0-Illuminance",
      "nodeId": 37,
      "toUpdate": false,
      "commandClass": 49,
      "commandClassName": "Multilevel Sensor",
      "endpoint": 0,
      "property": "Illuminance",
      "propertyName": "Illuminance",
      "type": "number",
      "readable": true,
      "writeable": false,
      "label": "Illuminance",
      "ccSpecific": {
        "sensorType": 3,
        "scale": 1
      },
      "stateless": false,
      "commandClassVersion": 11,
      "unit": "Lux",
      "list": false,
      "value": 291,
      "lastUpdate": 1709882279374,
      "newValue": 291
    },

I think my issue is relating to #6680

Software versions

Z-Wave JS UI: v 9.6.2
Driver : v 12.4.4
Jeedom v 4.3.23

Device information

Manufacturer: HELTUN
Model name: WALL TOUCH PANEL SWITCH HE-ZW-SW-5A-1
Node ID: 0x0344 0x0003-0x0003

Node Zwave ID : 37

Firmware version : 1.0 - I saw on the Heltun website that a newer version 1.3 is avalaible but the URL to download is broken.

Checklist

• I made sure to provide a driver log on level debug.

• The log includes a re-interview of the problematic device (if applicable).

• The log includes the problematic interaction with the device (if applicable).

• I provided the node ID of the problematic device (if applicable).

Upload Logfile

zwavejs_2024-03-09.log