Unable to update firmware on LZW31-SN

[Dan0maN]

Checklist

• I have read and followed the above instructions

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there or the fix did not work.

Describe the issue

What is happening?
Attempting to update the firmware on multiple LZW31-SN devices fails to complete.

What did you expect to happen instead?
A successful firmware update

Steps to reproduce the behavior:

1. When notified of a device firmware update, click on Settings -> Show all updates -> {the device firmware update that you wish to perform} -> Install
2. Allow the firmware update attempt to run
3. What the firmware update fails, there should be an error shown at the bottom of the dashboard (also logged in HA system logs), and HA's firmware update process stops, leaving you at the device firmware update pop-up (ready to click install)
4. The following error is logged in HA:

Log details (ERROR)
Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:230
Integration: Home Assistant WebSocket API ([documentation](https://www.home-assistant.io/integrations/websocket_api), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+websocket_api%22))
First occurred: December 4, 2023 at 7:39:09 PM (5 occurrences)
Last logged: 9:31:51 AM

[140024283681728] zwave_error: Z-Wave error 201 - Received no matching command within the provided timeout! (ZW0201)
[140024283681728] zwave_error: Z-Wave error 1508 - Failed to start the update: A firmware update is already in progress on this network! (ZW1508)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zwave_js/update.py", line 279, in async_install
    await self.driver.controller.async_firmware_update_ota(self.node, firmware)
  File "/usr/local/lib/python3.11/site-packages/zwave_js_server/model/controller/__init__.py", line 816, in async_firmware_update_ota
    data = await self.client.async_send_command(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zwave_js_server/client.py", line 130, in async_send_command
    return await future
           ^^^^^^^^^^^^
zwave_js_server.exceptions.FailedZWaveCommand: zwave_error: Z-Wave error 201 - Received no matching command within the provided timeout! (ZW0201)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 230, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
    response_data = await _handle_entity_call(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 432, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/zwave_js/update.py", line 282, in async_install
    raise HomeAssistantError(err) from err
homeassistant.exceptions.HomeAssistantError: zwave_error: Z-Wave error 201 - Received no matching command within the provided timeout! (ZW0201)

Anything else we should know?
Attempting to update LZW31-SN from 1.47 to 1.57
The driver never clears from the firmware update state. (see: Issue 6540)

Software versions

Driver (node-zwave-js): ...
12.3.0

Z-Wave JS UI: ...
9.3.2

Home Assistant Z-Wave Integration: ...
Core (2023.11.3) Z-Wave integration

Home Assistant Z-Wave JS Addon: ...
3.0.2

ioBroker.zwave2 Adapter: ...

If you are using something non-standard, tell us here: ...

Device information

Manufacturer: ...
Inovelli

Model name: ...
LZW31-SN

Node ID: ...
112

Checklist

• I made sure to provide a driver log on level debug.

• The log includes a re-interview of the problematic device (if applicable).

• The log includes the problematic interaction with the device (if applicable).

• I provided the node ID of the problematic device (if applicable).

Upload Logfile

Uploading zwave-js-ui-store (2).zip…

[zwave-js-bot]

👋 Hey @Dan0maN!

Thanks for opening an issue! It doesn't look like you provided a logfile though. While not strictly necessary for every issue, having a driver log on loglevel debug is required to diagnose most issues.

Please consider uploading a logfile that captures your problem. As a reminder, here's how to create one:

• Z-Wave JS UI
• Home Assistant Z-Wave Integration
• ioBroker.zwave2 Adapter

[Dan0maN]

Apparently clicked too fast. File attached here (I hope)
zwave-js-ui-store (2).zip

[kevingrubbs]

Experiencing the same issue. Any update or success workaround?

[emruff]

I am also having the same issue.

[michaelgalassi]

I'm seeing this issue on one of my 2 LZW31-SN dimmers. I have two others which I've not even tried to upgrade, is there any information I could derive from attempting to upgrade them which would be of use?