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[GlobalStep] Videos added via block editor do not show a thumbnail when previewed or published. #1909

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wptester9845 opened this issue Feb 14, 2020 · 1 comment
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HACK week HACK week June 2020 [Type] Bug Something isn't working Video block

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@wptester9845
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Description

If the user goes to make a site or blog post and adds a video using the block editor, when the post is previewed or viewed after being published the video does not show a thumbnail of its contents, on Android a generic play symbol is shown in the background, on iOS there is no thumbnail at all.

Reproduction Rate

4/4 100%

Expected behavior

A thumbnail of a frame of the video is displayed.

Actual behavior

There is no thumbnail of the video displayed.

Steps to reproduce the behaviour

  1. Install WordPress 14.2
  2. Login.
  3. Select to make a new post.
  4. Tap the icon to add content.
  5. Select video.
  6. Take a video or choose one from gallery.
  7. Allow the video to upload then preview the post.
Tested on the following

Samsung Galaxy Tab S2 8.0” (7.0)
LG G3 (5.0)
iPhone 6 (12.4)

Please see the attached videos for more information

Android Video Preview.zip
iOS_Video_Preview.zip

Submitted by:

Oliver Howe

@designsimply designsimply added [Type] Enhancement Improves a current area of the editor Beta Request [Type] Bug Something isn't working and removed [Type] Enhancement Improves a current area of the editor Beta Request labels Apr 24, 2020
@hypest hypest added the HACK week HACK week June 2020 label Jun 11, 2020
@SiobhyB
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SiobhyB commented Feb 23, 2024

Fixed in Automattic/jetpack#35637.

@SiobhyB SiobhyB closed this as completed Feb 23, 2024
@github-project-automation github-project-automation bot moved this to Done (keep clean, manually) in Mobile Gutenberg Aug 27, 2024
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Labels
HACK week HACK week June 2020 [Type] Bug Something isn't working Video block
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Status: Done (keep clean, manually)
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4 participants