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sellerfaq.php
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sellerfaq.php
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<!DOCTYPE html>
<html lang="en">
<head>
<script src="scripts/jquery-3.5.1.min.js"></script>
<meta charset="UTF-8" />
<link rel="shortcut icon" href="images/shirtlogo.png" type="image/x-icon">
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<link rel="stylesheet" href="styles/style.css" />
<script src="scripts/jquery-3.5.1.min.js"></script>
<title>Seller FAQ - Chapalang Clothes</title>
</head>
<body>
<!-- ----------------------------------- TOP-BAR ----------------------------------- -->
<?php include "includes/storetopbar.php"; ?>
<!-- ----------------------------------- TOP-BAR ----------------------------------- -->
<!-- ----------------------------------- MODAL ----------------------------------- -->
<!-- ----------------------------------- MODAL ----------------------------------- -->
<div class="body-wrapper">
<div></div>
<!-- ----------------------------------- BODY ----------------------------------- -->
<div class="content-wrapper container card-generic about-us">
<h1>Seller FAQ</h1>
<hr>
<div>
<h2 class="bold">How do I become a seller?</h2>
<p class="pre-line justify">You can be a seller by registering <a class="vis-ruby ruby" href="registerpage.php">here</a>.</p>
</div>
<div>
<h2 class="bold">How do I add an item to my shop?</h2>
<p class="pre-line justify">You can add items to your shop by clicking on the "Add" navigation link on the sidebar of your seller dashboard. You then have to fill up all the required fields in order to submit your item for approval by an employee. While your item is getting approved, you will see the item in your "Approval" page which can be reached by clicking on the "Approval" navigation link on the sidebar. Once your item has been approved by an employee, your item will be listed on the shop.</p>
</div>
<div>
<h2 class="bold">How do I notify my customers of their order shipping status?</h2>
<p class="pre-line justify">You can notify your customers by navigating to the "Order Info" by clicking on the navigation link on the sidebar. There you can see all the orders placed by customers. To change the shipping status, just select the orders you want to change and click the dropdown below the table to your desired status and click "Edit" to submit your choice.</p>
</div>
<div>
<h2 class="bold">How do I handle refund requests?</h2>
<p class="pre-line justify">When your customers request for refunds, you can choose to fulfil the request by viewing the request ticket by clicking "View Ticket" on the "Refund" page. You can view the item, the reason of refund and any images attached. You can approve or deny the refund and we will handle the rest. However, if you deny the request, the request will be sent to our employees for secondary checking. Once the employee approves the refund, you are obligated to follow up the request, else you don't have to worry about anything.</p>
</div>
<div>
<h2 class="bold">How do I withdraw my profits from Chapalang Clothing?</h2>
<p class="pre-line justify">You can withdraw your revenue from Chapalang Clothing from the "Income" page which can be accessed from the navigation link in the sidebar. After than you can see your revenue in the "Total Balance" area and also a "Withdraw" button. To withdraw just click that button and follow the procedure to withdraw your revenue.</p>
</div>
</div>
</div>
<!-- ----------------------------------- BODY ----------------------------------- -->
<!-- ----------------------------------- FOOTER ----------------------------------- -->
<?php include "includes/footer.php" ?>
<!-- -----------------------------------FOOTER----------------------------------- -->
</div>
</body>
<script src="scripts/main.js"></script>
<?php include "includes/store_scripts.php"; ?>
<script src="scripts/search_bar.js"></script>
<script src="scripts/contact_page.js"></script>
</html>