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User is stuck on initial loading screen #377

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iasonrovis opened this issue Sep 27, 2024 · 3 comments
Open

User is stuck on initial loading screen #377

iasonrovis opened this issue Sep 27, 2024 · 3 comments
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@iasonrovis
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iasonrovis commented Sep 27, 2024

A few users have experienced an issue of having Pearl running normally and suddenly one day when trying to open the app, it was stuck on the initial loading screen. View logs from 2 users attached:

cli (2).log
cli (3).log
cli 2.log
part cli.log

@iasonrovis iasonrovis changed the title User is stuck on initial loadig screen User is stuck on initial loading screen Sep 27, 2024
@truemiller
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truemiller commented Oct 2, 2024

  • cli (2).log is file write permission issue when cli tried writing PID (process ID to kill) to operate.kill
  • cli (3).log looks like invalid json file causing cli to break
  • cli 2.log doesn't have logs to determine error, but may be that next server did not start
  • part cli.log formatting is messed up, but seems like windows PID did not exist when attempting to kill and broke cli

@iasonrovis
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Logs from new user while having the same issue. (The issue was fixed on its own after a few days)
@0xArdi

cli 2.log

@iasonrovis
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cli (3).log

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