Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

User stuck on "Creating account..." screen for hours (Win & Mac) #340

Open
iasonrovis opened this issue Sep 10, 2024 · 6 comments · Fixed by #386
Open

User stuck on "Creating account..." screen for hours (Win & Mac) #340

iasonrovis opened this issue Sep 10, 2024 · 6 comments · Fixed by #386
Assignees
@solarw @truemiller
Labels
bug Something isn't working severity: critical

Comments

@iasonrovis
Copy link
Collaborator

Based on feedback from Discord ticket and Anna's feedback, Pearl is stuck in the 'Creating account..." screen for hours.

2024-09-05_002121.mp4

image (4)
@iasonrovis iasonrovis added severity: critical bug Something isn't working labels Sep 11, 2024
@truemiller
Copy link
Collaborator

May resolved by #351 assuming the error is due to non-checksummed address breaking safe creation

@truemiller truemiller self-assigned this Sep 16, 2024
@truemiller
Copy link
Collaborator

#351 merged, closing for now

@iasonrovis iasonrovis reopened this Sep 27, 2024
@iasonrovis
Copy link
Collaborator Author

iasonrovis commented Sep 27, 2024 •
edited
Loading

Re-opened the issue as it happens to new users as well, with the latest version. I am attaching cli.logs from new users with the issue.

cli (4).log

@iasonrovis
Copy link
Collaborator Author

New log files from Discord user
cli.log

@iasonrovis
Copy link
Collaborator Author

Happened again on dev version, and the agent had the initial fund required.
cli.log

@iasonrovis
Copy link
Collaborator Author

New user:
cli.log

@truemiller truemiller linked a pull request Oct 4, 2024 that will close this issue
fix: fetch response parsing, create safe retry #386
Merged
3 tasks
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@solarw solarw

@truemiller truemiller

Labels
bug Something isn't working severity: critical
Projects
None yet
Milestone
No milestone
Development

Successfully merging a pull request may close this issue.

fix: fetch response parsing, create safe retry valory-xyz/olas-operate-app
3 participants
@solarw @truemiller @iasonrovis