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Issue opening software past initial loading screen #237

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RedPlanetNight opened this issue Nov 28, 2024 · 7 comments
Open

Issue opening software past initial loading screen #237

RedPlanetNight opened this issue Nov 28, 2024 · 7 comments
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bug Something isn't working

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@RedPlanetNight
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When I try activating the ntsc-rs-launcher, the loading screen open, however after 3-5 seconds (approx.) The software has closed

Here is bonus information if you need it;
I have tried the ntsc-rs-standalone inside the bin folder, the same issue happens.
I have not gotten an error about VCRUNTIME140.dll
My current window's version is window's 10, and my current graphics card is a Intel(R) UHD Graphics 620

@valadaptive valadaptive added the bug Something isn't working label Nov 28, 2024
@valadaptive
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Interesting. If you try converting a video with the command-line interface, does it work or display some sort of error?

(BTW, thank you for doing your research beforehand!)

@RedPlanetNight
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When I try opening the ntsc-rs-cli in the bin folder, it doesn't open

@valadaptive
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Try running it in the command prompt

@RedPlanetNight
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Same thing seems to happen from the command prompt, I also tried running _ntsc-rs-standalone_same thing happens aswell.
I don't believe I see any explicit errors

@valadaptive
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No feedback running ntsc-rs-cli from the command prompt? No output, it just exits immediately?

@RedPlanetNight
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Yea, it just exits immediately

@valadaptive
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Hey, sorry for the lack of response. I have no idea what could be causing this if you're not receiving any sorts of error message, even from the ntsc-rs-cli executable. Maybe try building it from source and seeing if you receive any messages from that?

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