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Video distorted on orientation change #67

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Talb2005 opened this issue Aug 2, 2023 · 1 comment
Open
7 tasks done

Video distorted on orientation change #67

Talb2005 opened this issue Aug 2, 2023 · 1 comment
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bug Something isn't working

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@Talb2005
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Talb2005 commented Aug 2, 2023

On mobile / tablet, when changing the device orientation (portrait <-> landscape) the processed video output becomes distorted.
The issue occurs on both GaussianBlurBackgroundProcessor and VirtualBackgroundProcessor.

  • I have verified that the issue occurs with the latest twilio-video-processors.js release and is not marked as a known issue in the CHANGELOG.md.
  • I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
  • I am not sharing any Personally Identifiable Information (PII)
    or sensitive account information (API keys, credentials, etc.) when reporting this issue.

The issue is reproducable on .

Expected behavior:

Changing the screen orientation should not cause distortion of the processed video output.

Actual behavior:

Changing the screen orientation causes distortion of the processed video output.

Software versions:

  • Browser(s): Chrome, Safari
  • Operating System: iOS, Android
  • twilio-video-processors.js: 2.0.0
  • Third-party libraries (e.g., Angular, React, etc.): NA
@Talb2005 Talb2005 added the bug Something isn't working label Aug 2, 2023
@MollyJeanB
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I am seeing this issue as well. i was able to resolve it with the VirtualBackgroundProcessor by listening for device orientation changes and re-adding the processor to the video at that point, but the same approach did not work for the GaussianBlurBackgroundProcessor.

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