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Clarification Needed for "Enable Role Restrictions" #30

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brendantx opened this issue Jul 8, 2015 · 4 comments
Open

Clarification Needed for "Enable Role Restrictions" #30

brendantx opened this issue Jul 8, 2015 · 4 comments
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@brendantx
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When configuring Transifex Sync there's a checkbox for "enable role restrictions."
It is unclear what this means?
image

Can we provide clarification?

@matthewjackowski
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@brendantx This is a Zendesk thing...I think this explains it: https://support.zendesk.com/hc/en-us/articles/203661776-Understanding-Zendesk-user-roles

@samuelchan22
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@brendantx @matthewjackowski any way we could so something like what Intercom does and add a little bit of help text?

screen shot 2015-07-08 at 3 24 56 pm

@matthewjackowski
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@samuelchan22 Sure thing! Just send me the copy you want to appear under each one.

@samuelchan22
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@matthewjackowski

For the Project URL field
To get the project’s URL, go to your Dashboard, select the project, and click on the name of the project. Then copy and paste the whole URL into this field. It should look something like this: https://www.transifex.com/projects/p/project_name/.

*The text is longer than I'd like, but not sure if there's a way we could shorten it.

For the Enable role restrictions setting
Select which users within Zendesk should have access to this app.

*Unclear if we can add help text for this setting, since it's ZD related.

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