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does export anymore #669

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lili36 opened this issue Dec 28, 2024 · 3 comments
Open

does export anymore #669

lili36 opened this issue Dec 28, 2024 · 3 comments

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@lili36
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lili36 commented Dec 28, 2024

Hello !

I didn't try for a while, but wanted to export mails today : text, html, eml, whatever, it doens't work :
The windows open to say where I want to save things, as usual, then... nothing.

No expot message, no error either, and no file in the folder.

I am on 115.16.0esr thunderbird (probably last version since updated are automatics)
Linux Mint system.

@cleidigh
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@lili36
Can you check the debug console for errors?
Also, is this a Thunderbird snap install?
I have had several reports of issues with the snap methods.
@cleidigh

@lili36
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lili36 commented Dec 31, 2024

Thanks @cleidigh : how do I check the debug console ?
No it is a .deb install

@cleidigh
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cleidigh commented Jan 3, 2025

@lili36
Use Shift Control J to get the debug console.
Then attempt export.
Go back to the console, right click, select all, copy and paste here.
@cleidigh

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