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Answering Machine Detection Demo

This React App works with Symbl's APIs to detect Answering Machine in realtime over a PSTN call.

Configurations

To make this app work with Symbl's API we need to set to the following environment variables before building the source. Refer to .env.example to find a list of all the environment variables to set.

Create a new .env file with the below environment variables set to valid values.

Credentials

Symbl APIs require appId and appSecret to authenticate the incoming requests. These can be obtained by logging into https://platform.symbl.ai. Set the following environment variables with the above values obtained from Symbl's Platform home page.

  • REACT_APP_SYMBL_APP_ID -- Set this to the appId
  • REACT_APP_SYMBL_APP_SECRET -- Set this to the appSecret

Custom Domain

If you access to custom domain configured specifically for your organization you can set the below environment variable for the React App to communicate with it.

  • REACT_APP_SYMBL_CUSTOM_DOMAIN -- Set this to custom domain

Summary Email-IDs

Symbl also provides a URL to a Summary UI which renders the conversation details with insights and transcription. This URL to render these for a specific conversation can be emailed at the end of a call. Set the below environment variable with a comma separated list of email addresses to receive the email after a call ends.

  • REACT_APP_SUMMARY_EMAIL_LIST -- Set this with the comma separated email list

Default Phone Number

In case you have a default phone number to place calls to you can set the below environment variable with the phone number in the following format: +{country_code}{phone_number}. Avoid any special characters.

  • REACT_APP_DEFAULT_PHONE_NUMBER -- Set this with the default phone number you wish to call

Building the App

To start the app for development run the below command in the root directory of the project

npm run start

To build a production grade deployment for the app run the below command. This will create a build directory with the production optimized build which can be served directly.

npm run build

NOTE: To reload any configuration changes while development restart the development server by re-running the first command.

Support

If you require any support related to this App or any of the Symbl APIs, please reach out to us at [email protected]