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Getting app_sync failure #592

Open
4 tasks done
gsong opened this issue Dec 16, 2024 · 4 comments
Open
4 tasks done

Getting app_sync failure #592

gsong opened this issue Dec 16, 2024 · 4 comments
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class(bug) Something isn't working status(open) A new issue - not yet classified

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@gsong
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gsong commented Dec 16, 2024 •
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Describe the issue

ADP is off, this is just a regular iCloud account. I've successfully synced before but for some reason it's failing now, after entering MFA info.

-----------------------------------------------------------------------------------------------
Welcome to icloud-photos-sync, v.1.4.0-nightly.8!
Made with <3 by steilerDev
-----------------------------------------------------------------------------------------------
Authenticating user...
Device trusted
Sign in successful!
Error: APP_SYNC: Sync failed caused by AUTH_FAILED: iCloud Authentication failed caused by ICLOUD_PHOTOS_SETUP_FAILED: Unable to get iCloud Photos service ready caused by ICLOUD_PHOTOS_SETUP_ERROR: Unexpected error while setting up iCloud Photos caused by VALIDATOR_PHOTOS_SETUP_RESPONSE: Unable to parse and validate photos setup response (must match pattern "^(PrimarySync|SharedSync(-[0-9A-F?]+)+|CMM(-[0-9A-F]+)+)$" (/data/zones/1/zoneID/zoneName)) (error code: 7faeaca9-e2d8-4071-ae2e-3dda86a72fa6)

How to reproduce the behavior?

Run sync using nightly docker image.

Error Code

7faeaca9-e2d8-4071-ae2e-3dda86a72fa6

Relevant log output

[2024-12-16T15:33:34.631Z] DEBUG EventManager: Registering listener for event log-info from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event log-warn from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-count_mismatch from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-filetype_error from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-library_load_error from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-extraneous_file from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-icloud_load_error from source LogInterface
[2024-12-16T15:33:34.632Z] DEBUG EventManager: Registering listener for event warn-write_asset_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event warn-write_album_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event warn-link_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event warn-mfa_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event warn-resource_file_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event warn-archive_asset_error from source LogInterface
[2024-12-16T15:33:34.633Z] DEBUG EventManager: Registering listener for event sync-retry from source LogInterface
[2024-12-16T15:33:34.634Z] DEBUG EventManager: Registering listener for event log-error from source LogInterface
[2024-12-16T15:33:34.634Z] DEBUG EventManager: Registering listener for event error-handled from source LogInterface
[2024-12-16T15:33:34.637Z] DEBUG EventManager: Registering listener for event warn-mfa_error from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event warn-filetype_error from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event warn-resource_file_error from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event error-handled from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event icloud-auth_started from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event icloud-auth_done from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event icloud-mfa_req from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event icloud-trusted from source CLIInterface
[2024-12-16T15:33:34.638Z] DEBUG EventManager: Registering listener for event icloud-account_ready from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event icloud-session_expired from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event icloud-pcs_req from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event icloud-pcs_not_ready from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event mfa-started from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event mfa-resend from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event mfa-received from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event mfa-not_provided from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event photos-setup-complete from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event photos-ready from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event token from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event scheduled from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event scheduled-done from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event scheduled-retry from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event scheduled-overrun from source CLIInterface
[2024-12-16T15:33:34.639Z] DEBUG EventManager: Registering listener for event sync-start from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-fetch_n_load from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-fetch_n_load_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-diff from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-diff_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_assets from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_asset_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event warn-write_asset_error from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_assets_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_albums from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_albums_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-write_completed from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-done from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event sync-retry from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event archive-start from source CLIInterface
[2024-12-16T15:33:34.640Z] DEBUG EventManager: Registering listener for event archive-persist_start from source CLIInterface
[2024-12-16T15:33:34.641Z] DEBUG EventManager: Registering listener for event archive-remote_delete from source CLIInterface
[2024-12-16T15:33:34.641Z] DEBUG EventManager: Registering listener for event archive-done from source CLIInterface
[2024-12-16T15:33:36.074Z] DEBUG EventManager: Registering listener for event photos-ready from source iCloud
[2024-12-16T15:33:36.075Z] DEBUG EventManager: Registering listener for event mfa-not_provided from source iCloud
[2024-12-16T15:33:36.075Z] DEBUG EventManager: Registering listener for event icloud-error from source iCloud
[2024-12-16T15:33:36.075Z] DEBUG EventManager: Registering listener for event mfa-error from source iCloud
[2024-12-16T15:33:36.076Z] INFO iCloud: Authenticating user
[2024-12-16T15:33:36.114Z] INFO iCloud: Generating SRP challenge
[2024-12-16T15:33:36.300Z] DEBUG HeaderJar: Extracted scnt from response header with length 446
[2024-12-16T15:33:37.594Z] DEBUG HeaderJar: Extracted cookie from response header: dslang (domain apple.com) with length 5
[2024-12-16T15:33:37.599Z] DEBUG HeaderJar: Extracted cookie from response header: site (domain apple.com) with length 3
[2024-12-16T15:33:37.602Z] DEBUG HeaderJar: Extracted cookie from response header: aasp (domain idmsa.apple.com) with length 240
[2024-12-16T15:33:37.661Z] DEBUG ResourceManager: Reading resource file from /opt/icloud-photos-library/.icloud-photos-sync
[2024-12-16T15:33:38.273Z] DEBUG HeaderJar: Extracted scnt from response header with length 446
[2024-12-16T15:33:38.275Z] DEBUG HeaderJar: Extracted cookie from response header: dslang (domain apple.com) with length 5
[2024-12-16T15:33:38.275Z] DEBUG HeaderJar: Extracted cookie from response header: site (domain apple.com) with length 3
[2024-12-16T15:33:38.278Z] DEBUG HeaderJar: Extracted cookie from response header: acn01 (domain apple.com) with length 0
[2024-12-16T15:33:38.279Z] DEBUG NetworkManager: Setting session secret to 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
[2024-12-16T15:33:38.280Z] DEBUG iCloud: Acquired signin secrets
[2024-12-16T15:33:38.280Z] DEBUG iCloud: Response status is 200, authentication successful - device trusted
[2024-12-16T15:33:38.280Z] DEBUG ResourceManager: Reading resource file from /opt/icloud-photos-library/.icloud-photos-sync
[2024-12-16T15:33:38.280Z] INFO iCloud: Setting up iCloud connection
[2024-12-16T15:33:40.446Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Documents (domain icloud.com) with length 210
[2024-12-16T15:33:40.448Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Photos (domain icloud.com) with length 210
[2024-12-16T15:33:40.448Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Cloudkit (domain icloud.com) with length 210
[2024-12-16T15:33:40.448Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Safari (domain icloud.com) with length 210
[2024-12-16T15:33:40.448Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Mail (domain icloud.com) with length 210
[2024-12-16T15:33:40.449Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Notes (domain icloud.com) with length 210
[2024-12-16T15:33:40.449Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-News (domain icloud.com) with length 210
[2024-12-16T15:33:40.449Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-PCS-Sharing (domain icloud.com) with length 210
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-HSA-LOGIN (domain icloud.com) with length 0
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-UNIQUE-CLIENT-ID (domain icloud.com) with length 6
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-LOGIN (domain icloud.com) with length 220
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-VALIDATE (domain icloud.com) with length 220
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-TOKEN (domain icloud.com) with length 220
[2024-12-16T15:33:40.450Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-USER (domain icloud.com) with length 21
[2024-12-16T15:33:40.451Z] DEBUG HeaderJar: Extracted cookie from response header: X_APPLE_WEB_KB-ZNLBKGIMTBRIRO734AC-ZAHQXHW (domain icloud.com) with length 220
[2024-12-16T15:33:40.451Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-DS-WEB-SESSION-TOKEN (domain icloud.com) with length 806
[2024-12-16T15:33:40.452Z] DEBUG NetworkManager: Setting photosUrl to https://p107-ckdatabasews.icloud.com:443
[2024-12-16T15:33:40.452Z] DEBUG iCloud: Account ready
[2024-12-16T15:33:40.452Z] INFO iCloud: Getting iCloud Photos Service ready
[2024-12-16T15:33:40.452Z] DEBUG iCloudPhotos: Getting iCloud Photos account information
[2024-12-16T15:33:40.967Z] DEBUG HeaderJar: Extracted cookie from response header: X-APPLE-WEBAUTH-TOKEN (domain icloud.com) with length 220
[2024-12-16T15:33:40.976Z] DEBUG NetworkManager: Settling rate limiter queue...
[2024-12-16T15:33:40.976Z] DEBUG NetworkManager: Queue has settled!
[2024-12-16T15:33:40.976Z] DEBUG NetworkManager: Settling CCY limiter queue...
[2024-12-16T15:33:40.976Z] DEBUG NetworkManager: Queue has settled!
[2024-12-16T15:33:40.977Z] DEBUG EventManager: Removed 3 listeners for source iCloudPhotos
[2024-12-16T15:33:40.977Z] DEBUG EventManager: No more listeners for source iCloudPhotos registered
[2024-12-16T15:33:40.977Z] DEBUG EventManager: Removed 12 listeners for source iCloud
[2024-12-16T15:33:40.977Z] DEBUG EventManager: No more listeners for source iCloud registered
[2024-12-16T15:33:40.981Z] INFO ErrorHandler: Handling error APP_SYNC caused by VALIDATOR_PHOTOS_SETUP_RESPONSE
[2024-12-16T15:33:41.739Z] ERROR RuntimeError: APP_SYNC: Sync failed caused by AUTH_FAILED: iCloud Authentication failed caused by ICLOUD_PHOTOS_SETUP_FAILED: Unable to get iCloud Photos service ready caused by ICLOUD_PHOTOS_SETUP_ERROR: Unexpected error while setting up iCloud Photos caused by VALIDATOR_PHOTOS_SETUP_RESPONSE: Unable to parse and validate photos setup response (must match pattern "^(PrimarySync|SharedSync(-[0-9A-F?]+)+|CMM(-[0-9A-F]+)+)$" (/data/zones/1/zoneID/zoneName)) (error code: a30731ef-baad-4d41-9f85-c41e324c94f3)

Operating system

macOS 15.2

Execution environment

docker

icloud-photos-sync version

1.3.0 and 1.4.0-nightly.8

Checklist
@gsong gsong added class(bug) Something isn't working status(open) A new issue - not yet classified labels Dec 16, 2024
@player666au
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I have this issue too. Looks to be exactly the same final error shown in the log

@timvahlbrock
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I don't receive this error (running on 1.3.0), but I also have a third zone listed by iCloud. It is identical in terms of ownerRecordName and zoneType to the Primary and SharedZone, but the zone name is just some ID and therefore doesn't match the regex from the error message. It seems like that this zone corresponds to a sharable iCloud Link, because when I create another sharable link, I get another one of those zones. The names of both start with "CMM"

@steilerDev
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Owner

I'm getting the same now as well - seems there is an additional zone added after having Apple "Intelligence" enabled for a short while: AppLibrarySync-com.apple.GenerativePlayground-00000000-0000-0000-0000-000000000001

@timvahlbrock the CMM zone should be covered - do you know which zone is causing problems on your end?

@timvahlbrock
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@timvahlbrock the CMM zone should be covered - do you know which zone is causing problems on your end?

Haven't got any problems myself, just saw that the users here were using a nightly build, discovered the CMM zones when debugging for other feature requests and thought that maybe the nightly build had issues with those CMM zones. But no problems on my end.

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@gsong @steilerDev @timvahlbrock @player666au