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Error sending email notification #785

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rezl opened this issue Nov 16, 2023 · 1 comment
Open

Error sending email notification #785

rezl opened this issue Nov 16, 2023 · 1 comment

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@rezl
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rezl commented Nov 16, 2023

The plugin recently started not sending notifications on our end. I turned on logs and tried a test, which shows it failed, but gives no further context. How should I go about troubleshooting this further?

I've attached our system info file.

Here's the log entry:

`*********************************************************************************

Date: 2023-11-16 02:09:31

To Email: [email protected]

From Email: [email protected]

Message: <title>Please confirm your subscription to Surviving the Future: The Deeper Dive 2024</title>

You have requested to be notified every time a new comment is added to:

https://www.darkoptimism.org/2023/10/28/surviving-the-future-the-deeper-dive-2024/

Please confirm your request by clicking on this link:
https://www.darkoptimism.org/comment-subscriptions/?srek=a3e65c85e166dc1260e3a0dcbd3c57ed&srk=d7566a6735601df2057b715b01d19d43&srp=12747&sra=c&srsrc=e&confirmation_email=y&post_permalink=https://www.darkoptimism.org/2023/10/28/surviving-the-future-the-deeper-dive-2024/

Headers:

Content-Type: text/html; charset=UTF-8
From: "Dark Optimism" [email protected]
Reply-To: [email protected]
X-Post-Id: 12747
X-Comment-Id: 0


Error sending email notification.
*********************************************************************************`
stcr-sysinfo.txt

@BobaWebDev
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Hi @rezl

Do other emails from the website work? For example the "password reset request" on the login page, if you make a request do you receive that email?

The plugin uses the same mailing functionality, so there shouldn't be any issues if the mailing functionality works for the rest of the site.

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