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TextArea areas show data in html encoded (e.g. α means the Greek letter A) #589

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isalos395 opened this issue Jan 8, 2025 · 1 comment

Labels

Priority:Important Severity: Moderate Type: Bug Type:Duplicate

isalos395 commented Jan 8, 2025

Issue

Entering Greek letters works fine in all fields of SuiteCRM except for Description fields. Each word is translated to &xxx; denoting each letter of the Greek Alphabet. Accented letters remain as-is!

Checking the database it is clear that the text is saved correctly. The same issue happens to custom fields created in the Admin>Studio.

If TextArea type, the same thing happens. If TextField the text is shown correctly without problems.

The same behaviour also happens in the online demo ad https://suite8demo.suiteondemand.com/

Possible Fix

Dont know

Steps to Reproduce the Issue

1.Go to edit an Account or a Contact.
2. Type a greek word, e.g. ΚΑΛΗΜΕΡΑ in the Description field.
3. Save the Account.
4. In both Edit or View on the description field, it will convert to: &Kappa;&Alpha;&Lambda;&Eta;&Mu;&Epsilon;&Rho;&Alpha;

Context

I cannot work with the Greek language without allowing greek characters in Description.

Version

8.7.1

What browser are you currently using?

Firefox

Browser Version

134.0

Environment Information

MySQL, PHP 8.1.31

Operating System and Version

SiteGround

isalos395 added the Type: Bug label

johnM2401 added Priority:Important Severity: Moderate labels

johnM2401 commented Jan 9, 2025

Hey!
Thanks for getting in touch!
For information's sake, looks like this may be a duplicate of: #583 and #542

johnM2401 added the Type:Duplicate label

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