diff --git a/src/cdk/v2/destinations/intercom/utils.js b/src/cdk/v2/destinations/intercom/utils.js
index ae1a258b45..a66872761a 100644
--- a/src/cdk/v2/destinations/intercom/utils.js
+++ b/src/cdk/v2/destinations/intercom/utils.js
@@ -144,7 +144,7 @@ const searchContact = async (message, destination) => {
   }
 
   throw new NetworkError(
-    `Unable to search contact due to : ${JSON.stringify(processedUserResponse?.response?.data)}`,
+    `Unable to search contact due to : ${JSON.stringify(processedUserResponse?.response?.errors)}`,
     processedUserResponse?.status,
     {
       [tags]: getDynamicErrorType(processedUserResponse?.status),
@@ -163,7 +163,6 @@ const searchContact = async (message, destination) => {
 const createOrUpdateCompany = async (payload, destination) => {
   const headers = getHeaders(destination);
   const finalPayload = JSON.stringify(removeUndefinedAndNullValues(payload));
-
   const baseEndPoint = getBaseEndpoint(destination);
   const endpoint = `${baseEndPoint}/${CREATE_OR_UPDATE_COMPANY_ENDPOINT}`;
   const response = await httpPOST(endpoint, finalPayload, {
diff --git a/src/cdk/v2/destinations/intercom/utils.test.js b/src/cdk/v2/destinations/intercom/utils.test.js
index 33b992944a..daab45e602 100644
--- a/src/cdk/v2/destinations/intercom/utils.test.js
+++ b/src/cdk/v2/destinations/intercom/utils.test.js
@@ -1,14 +1,19 @@
+const axios = require('axios');
 const {
   getName,
   getHeaders,
+  searchContact,
   getLookUpField,
   getBaseEndpoint,
   getCustomAttributes,
   addMetadataToPayload,
+  createOrUpdateCompany,
   separateReservedAndRestMetadata,
 } = require('./utils');
 const { BASE_ENDPOINT, BASE_EU_ENDPOINT, BASE_AU_ENDPOINT } = require('./config');
 
+jest.mock('axios');
+
 describe('separateReservedAndRestMetadata utility test', () => {
   it('separate reserved and rest metadata', () => {
     const metadata = {
@@ -348,3 +353,236 @@ describe('addMetadataToPayload utility test', () => {
     });
   });
 });
+
+describe('searchContact utility test', () => {
+  it('Should successfully search contact by email', async () => {
+    const message = { context: { traits: { email: 'test@rudderlabs.com' } } };
+    const destination = { Config: { apiKey: 'testApiKey', apiServer: 'us' } };
+    axios.post.mockResolvedValue({
+      status: 200,
+      data: {
+        type: 'list',
+        total_count: 1,
+        pages: {
+          type: 'pages',
+          page: 1,
+          per_page: 50,
+          total_pages: 1,
+        },
+        data: [
+          {
+            type: 'contact',
+            id: '1',
+            email: 'test@rudderlabs.com',
+          },
+        ],
+      },
+    });
+
+    const result = await searchContact(message, destination);
+    expect(result).toEqual('1');
+  });
+
+  it('Should return first contact id if multiple contact exist with give search field', async () => {
+    const message = {
+      context: {
+        traits: { email: 'test@rudderlabs.com', phone: '+91 9999999999' },
+        integrations: { INTERCOM: { lookup: 'phone' } },
+      },
+    };
+    const destination = { Config: { apiKey: 'testApiKey', apiServer: 'us' } };
+    axios.post.mockResolvedValue({
+      status: 200,
+      data: {
+        type: 'list',
+        total_count: 1,
+        pages: {
+          type: 'pages',
+          page: 1,
+          per_page: 50,
+          total_pages: 1,
+        },
+        data: [
+          {
+            type: 'contact',
+            id: '1',
+            email: 'test@rudderlabs.com',
+            phone: '+91 9999999999',
+          },
+          {
+            type: 'contact',
+            id: '2',
+            email: 'test+1@rudderlabs.com',
+            phone: '+91 9999999999',
+          },
+        ],
+      },
+    });
+
+    const result = await searchContact(message, destination);
+    expect(result).toEqual('1');
+  });
+
+  it('Should return null if no contact is found', async () => {
+    const message = {
+      context: {
+        traits: { email: 'test+10@rudderlabs.com', phone: '+91 9999999999' },
+        integrations: { INTERCOM: { lookup: 'email' } },
+      },
+    };
+    const destination = { Config: { apiKey: 'testApiKey', apiServer: 'us' } };
+    axios.post.mockResolvedValue({
+      status: 200,
+      data: {
+        type: 'list',
+        total_count: 0,
+        pages: {
+          type: 'pages',
+          page: 1,
+          per_page: 50,
+          total_pages: 0,
+        },
+        data: [],
+      },
+    });
+
+    const result = await searchContact(message, destination);
+    expect(result).toBeNull();
+  });
+
+  it('Should throw an error in case if axios calls returns an error', async () => {
+    const message = {
+      context: {
+        traits: { email: 'test+3@rudderlabs.com', phone: '+91 9999999999' },
+        integrations: { INTERCOM: { lookup: 'email' } },
+      },
+    };
+    const destination = { Config: { apiKey: 'invalidTestApiKey', apiServer: 'us' } };
+    axios.post.mockRejectedValue({
+      status: 401,
+      data: {
+        type: 'error.list',
+        request_id: 'request_400',
+        errors: [
+          {
+            code: 'unauthorized',
+            message: 'Access Token Invalid',
+          },
+        ],
+      },
+    });
+
+    try {
+      const result = await searchContact(message, destination);
+      expect(result).toEqual('');
+    } catch (error) {
+      expect(error.message).toEqual(
+        'Unable to search contact due to : [{"code":"unauthorized","message":"Access Token Invalid"}]',
+      );
+    }
+  });
+});
+
+describe('createOrUpdateCompany utility test', () => {
+  it('Should successfully create company', async () => {
+    const payload = {
+      company_id: 'rudderlabs',
+      name: 'RudderStack',
+      website: 'www.rudderstack.com',
+      plan: 'enterprise',
+      size: 500,
+      industry: 'CDP',
+      custom_attributes: {},
+    };
+    const destination = { Config: { apiKey: 'testApiKey', apiServer: 'us' } };
+    axios.post.mockResolvedValue({
+      status: 200,
+      data: {
+        type: 'company',
+        company_id: 'rudderlabs',
+        id: '1',
+        name: 'RudderStack',
+        website: 'www.rudderstack.com',
+        plan: 'enterprise',
+        size: 500,
+        industry: 'CDP',
+        remote_created_at: 1374138000,
+        created_at: 1701930212,
+        updated_at: 1701930212,
+      },
+    });
+
+    const result = await createOrUpdateCompany(payload, destination);
+    expect(result).toEqual('1');
+  });
+
+  it('Should throw an error in case if axios calls returns an error', async () => {
+    const payload = {
+      company_id: 'rudderlabs',
+      name: 'RudderStack',
+      website: 'www.rudderstack.com',
+      plan: 'enterprise',
+      size: 500,
+      industry: 'CDP',
+      testData: true,
+    };
+    const destination = { Config: { apiKey: 'testApiKey', apiServer: 'us' } };
+    axios.post.mockRejectedValue({
+      status: 400,
+      data: {
+        type: 'error.list',
+        request_id: 'request_400',
+        errors: [
+          {
+            code: 'bad_request',
+            message: "bad 'testData' parameter",
+          },
+        ],
+      },
+    });
+
+    try {
+      const result = await createOrUpdateCompany(payload, destination);
+      expect(result).toEqual('');
+    } catch (error) {
+      expect(error.message).toEqual(
+        'Unable to Create or Update Company due to : [{"code":"bad_request","message":"bad \'testData\' parameter"}]',
+      );
+    }
+  });
+
+  it('Should throw an error in case if axios calls returns an error', async () => {
+    const payload = {
+      company_id: 'rudderlabs',
+      name: 'RudderStack',
+      website: 'www.rudderstack.com',
+      plan: 'enterprise',
+      size: 500,
+      industry: 'CDP',
+      testData: true,
+    };
+    const destination = { Config: { apiKey: 'invalidTestApiKey', apiServer: 'us' } };
+    axios.post.mockRejectedValue({
+      status: 400,
+      data: {
+        type: 'error.list',
+        request_id: 'request_400',
+        errors: [
+          {
+            code: 'unauthorized',
+            message: 'Access Token Invalid',
+          },
+        ],
+      },
+    });
+
+    try {
+      const result = await createOrUpdateCompany(payload, destination);
+      expect(result).toEqual('');
+    } catch (error) {
+      expect(error.message).toEqual(
+        'Unable to Create or Update Company due to : [{"code":"unauthorized","message":"Access Token Invalid"}]',
+      );
+    }
+  });
+});
diff --git a/test/integrations/destinations/intercom/processor/data.ts b/test/integrations/destinations/intercom/processor/data.ts
index a9871a18a0..e8dedcf6ec 100644
--- a/test/integrations/destinations/intercom/processor/data.ts
+++ b/test/integrations/destinations/intercom/processor/data.ts
@@ -531,7 +531,7 @@ export const data = [
             },
             statusCode: 401,
             error:
-              '{"message":"{\\"message\\":\\"Unable to search contact due to : undefined: Workflow: procWorkflow, Step: searchContact, ChildStep: undefined, OriginalError: Unable to search contact due to : undefined\\",\\"destinationResponse\\":{\\"response\\":{\\"type\\":\\"error.list\\",\\"request_id\\":\\"request_1\\",\\"errors\\":[{\\"code\\":\\"unauthorized\\",\\"message\\":\\"Access Token Invalid\\"}]},\\"status\\":401}}","destinationResponse":{"response":{"type":"error.list","request_id":"request_1","errors":[{"code":"unauthorized","message":"Access Token Invalid"}]},"status":401}}',
+              '{"message":"{\\"message\\":\\"Unable to search contact due to : [{\\\\\\"code\\\\\\":\\\\\\"unauthorized\\\\\\",\\\\\\"message\\\\\\":\\\\\\"Access Token Invalid\\\\\\"}]: Workflow: procWorkflow, Step: searchContact, ChildStep: undefined, OriginalError: Unable to search contact due to : [{\\\\\\"code\\\\\\":\\\\\\"unauthorized\\\\\\",\\\\\\"message\\\\\\":\\\\\\"Access Token Invalid\\\\\\"}]\\",\\"destinationResponse\\":{\\"response\\":{\\"type\\":\\"error.list\\",\\"request_id\\":\\"request_1\\",\\"errors\\":[{\\"code\\":\\"unauthorized\\",\\"message\\":\\"Access Token Invalid\\"}]},\\"status\\":401}}","destinationResponse":{"response":{"type":"error.list","request_id":"request_1","errors":[{"code":"unauthorized","message":"Access Token Invalid"}]},"status":401}}',
             statTags: {
               errorCategory: 'network',
               errorType: 'aborted',