For Production channel - Not able to verify text

[sp090]

"web_driver.verify_is_screen_loaded"

Method getting 500 error but text present on the screen

Please give the solution

[rburdick100]

The underlying command that makes this feature possible is restricted for production channels to devices keyed to the same devid as the channel. It's a way to guarantee that the user is only able to query the screen state of their own apps. To resolve, key the test device(s) to the same devid as the channel being tested.