diff --git a/src/common/src/config.rs b/src/common/src/config.rs
index 49b0453334c17..d98276341d075 100644
--- a/src/common/src/config.rs
+++ b/src/common/src/config.rs
@@ -946,6 +946,9 @@ pub struct S3ObjectStoreConfig {
     pub object_store_req_retry_max_delay_ms: u64,
     #[serde(default = "default::object_store_config::s3::object_store_req_retry_max_attempts")]
     pub object_store_req_retry_max_attempts: usize,
+    /// Whether to retry s3 sdk error from which no error metadata is provided.
+    #[serde(default = "default::object_store_config::s3::retry_unknown_service_error")]
+    pub retry_unknown_service_error: bool,
 }
 
 impl SystemConfig {
@@ -1548,6 +1551,10 @@ pub mod default {
             pub fn object_store_req_retry_max_attempts() -> usize {
                 DEFAULT_RETRY_MAX_ATTEMPTS
             }
+
+            pub fn retry_unknown_service_error() -> bool {
+                false
+            }
         }
     }
 }
diff --git a/src/config/example.toml b/src/config/example.toml
index 21d13f81fbdcd..a24393ecae13d 100644
--- a/src/config/example.toml
+++ b/src/config/example.toml
@@ -177,6 +177,7 @@ object_store_nodelay = true
 object_store_req_retry_interval_ms = 20
 object_store_req_retry_max_delay_ms = 10000
 object_store_req_retry_max_attempts = 8
+retry_unknown_service_error = false
 
 [system]
 barrier_interval_ms = 1000
diff --git a/src/object_store/src/object/s3.rs b/src/object_store/src/object/s3.rs
index 7ec004c786481..5c6f056d9e535 100644
--- a/src/object_store/src/object/s3.rs
+++ b/src/object_store/src/object/s3.rs
@@ -36,6 +36,7 @@ use aws_smithy_runtime::client::http::hyper_014::HyperClientBuilder;
 use aws_smithy_runtime_api::client::http::HttpClient;
 use aws_smithy_runtime_api::client::result::SdkError;
 use aws_smithy_types::body::SdkBody;
+use aws_smithy_types::error::metadata::ProvideErrorMetadata;
 use aws_smithy_types::retry::RetryConfig;
 use either::Either;
 use fail::fail_point;
@@ -43,7 +44,7 @@ use futures::future::{try_join_all, BoxFuture, FutureExt};
 use futures::{stream, Stream, StreamExt, TryStreamExt};
 use hyper::Body;
 use itertools::Itertools;
-use risingwave_common::config::ObjectStoreConfig;
+use risingwave_common::config::{ObjectStoreConfig, S3ObjectStoreConfig};
 use risingwave_common::monitor::connection::monitor_connector;
 use risingwave_common::range::RangeBoundsExt;
 use tokio::task::JoinHandle;
@@ -384,7 +385,7 @@ impl ObjectStore for S3ObjectStore {
                     }
                 }
             },
-            Self::should_retry,
+            RetryCondition::new(&self.config.s3),
         )
         .await?;
 
@@ -456,7 +457,7 @@ impl ObjectStore for S3ObjectStore {
                     }
                 }
             },
-            Self::should_retry,
+            RetryCondition::new(&self.config.s3),
         )
         .await?;
         let reader = FuturesStreamCompatByteStream::new(resp.body);
@@ -813,32 +814,6 @@ impl S3ObjectStore {
         is_expiration_configured
     }
 
-    #[inline(always)]
-    fn should_retry(
-        err: &Either<
-            SdkError<GetObjectError, aws_smithy_runtime_api::http::Response<SdkBody>>,
-            ByteStreamError,
-        >,
-    ) -> bool {
-        match err {
-            Either::Left(err) => {
-                if let SdkError::DispatchFailure(e) = err {
-                    if e.is_timeout() {
-                        tracing::warn!(target: "http_timeout_retry", "{:?} occurs, trying to retry S3 get_object request.", e);
-                        return true;
-                    }
-                }
-            }
-            Either::Right(_) => {
-                // Unfortunately `ErrorKind` of `ByteStreamError` is not accessible.
-                // Always returns true and relies on req_retry_max_attempts to avoid infinite loop.
-                return true;
-            }
-        }
-
-        false
-    }
-
     #[inline(always)]
     fn get_retry_strategy(&self) -> impl Iterator<Item = Duration> {
         ExponentialBackoff::from_millis(self.config.s3.object_store_req_retry_interval_ms)
@@ -849,6 +824,7 @@ impl S3ObjectStore {
             .map(jitter)
     }
 }
+
 struct S3ObjectIter {
     buffer: VecDeque<ObjectMetadata>,
     client: Client,
@@ -942,20 +918,13 @@ impl Stream for S3ObjectIter {
     }
 }
 
-impl
-    From<
-        Either<
-            SdkError<GetObjectError, aws_smithy_runtime_api::http::Response<SdkBody>>,
-            ByteStreamError,
-        >,
-    > for ObjectError
-{
-    fn from(
-        e: Either<
-            SdkError<GetObjectError, aws_smithy_runtime_api::http::Response<SdkBody>>,
-            ByteStreamError,
-        >,
-    ) -> Self {
+type RetryError = Either<
+    SdkError<GetObjectError, aws_smithy_runtime_api::http::Response<SdkBody>>,
+    ByteStreamError,
+>;
+
+impl From<RetryError> for ObjectError {
+    fn from(e: RetryError) -> Self {
         match e {
             Either::Left(e) => e.into(),
             Either::Right(e) => e.into(),
@@ -963,6 +932,47 @@ impl
     }
 }
 
+struct RetryCondition {
+    retry_unknown_service_error: bool,
+}
+
+impl RetryCondition {
+    fn new(config: &S3ObjectStoreConfig) -> Self {
+        Self {
+            retry_unknown_service_error: config.retry_unknown_service_error,
+        }
+    }
+}
+
+impl tokio_retry::Condition<RetryError> for RetryCondition {
+    fn should_retry(&mut self, err: &RetryError) -> bool {
+        match err {
+            Either::Left(err) => match err {
+                SdkError::DispatchFailure(e) => {
+                    if e.is_timeout() {
+                        tracing::warn!(target: "http_timeout_retry", "{e:?} occurs, retry S3 get_object request.");
+                        return true;
+                    }
+                }
+                SdkError::ServiceError(e) => {
+                    if self.retry_unknown_service_error && e.err().code().is_none() {
+                        tracing::warn!(target: "unknown_service_error", "{e:?} occurs, retry S3 get_object request.");
+                        return true;
+                    }
+                }
+                _ => {}
+            },
+            Either::Right(_) => {
+                // Unfortunately `ErrorKind` of `ByteStreamError` is not accessible.
+                // Always returns true and relies on req_retry_max_attempts to avoid infinite loop.
+                return true;
+            }
+        }
+
+        false
+    }
+}
+
 #[cfg(test)]
 #[cfg(not(madsim))]
 mod tests {