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Android app fail to play videos #1375

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nnanee opened this issue Jan 3, 2025 · 1 comment
Open

Android app fail to play videos #1375

nnanee opened this issue Jan 3, 2025 · 1 comment
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android NativeX / Android

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@nnanee
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nnanee commented Jan 3, 2025

Describe the bug

Hello,
I am having issues with playback of videos in memories on S24ultra. Most of the videos, especially some older ones, are not possible to play. I can hear sound but no video. If I share it, and open via browser, it actually works. I have reinstalled app, changed settings on Nextcloud, and I am out of ideas. I am starting to believe it is the phone app issue, but still i have no idea how to solve it. Any thoughts?

Btw here is my config.php settings

  'enable_previews' => true,
  'enabledPreviewProviders' => array (
    0 => 'OC\\Preview\\Movie',
    1 => 'OC\\Preview\\TIFF',
    2 => 'OC\\Preview\\HEIC',
    3 => 'OC\\Preview\\Image',
    4 => 'OC\\Preview\\MP4'
  ),
  'preview_max_filesize_image' => 1024,
  'preview_max_memory' => 2048,
  'theme' => '',
  'loglevel' => 2,
  'memories.vod.disable' => false,
  'memories.vod.ffmpeg' => '/usr/bin/ffmpeg',
  'memories.vod.ffprobe' => '/usr/bin/ffprobe',
  'memories' => array(
    'video' => array(
        'enabled' => true,
        'ffmpeg' => true,
        'ffprobe' => true,
        'ffmpeg_options' => array(
            'analyzeduration' => '100M',
            'probesize' => '100M',
        ),
    ),
  ),


'enabledPreviewProviders' => array (
    0 => 'OC\\Preview\\Movie',
    1 => 'OC\\Preview\\TIFF',
    2 => 'OC\\Preview\\HEIC',
    3 => 'OC\\Preview\\Image',
    4 => 'OC\\Preview\\MP4'
  ),
  'preview_max_filesize_image' => 1024,
  'preview_max_memory' => 2048,
  'theme' => '',
  'loglevel' => 2,
  'memories.vod.disable' => false,
  'memories.vod.ffmpeg' => '/usr/bin/ffmpeg',
  'memories.vod.ffprobe' => '/usr/bin/ffprobe',
  'memories' => array(
    'video' => array(
        'enabled' => true,
        'ffmpeg' => true,
        'ffprobe' => true,
        'ffmpeg_options' => array(
            'analyzeduration' => '100M',
            'probesize' => '100M',
        ),
    ),
  ),

Steps To Reproduce

Its very simple, by opening any video especially older i have this issue. Videos are mp4 format.

Platform

- OS:
- Browser:
- Memories Version:
- Nextcloud Version:
- PHP Version:

Screenshots

No response

Additional context

  • Any errors in the JS console?
  • Any errors in the Nextcloud server logs?
@nnanee nnanee added the needs triage To be triaged label Jan 3, 2025
@pulsejet
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pulsejet commented Jan 4, 2025

On Android it just uses the system player. Have you configured transcoding?

@pulsejet pulsejet added android NativeX / Android and removed needs triage To be triaged labels Jan 4, 2025
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