-
Notifications
You must be signed in to change notification settings - Fork 1
/
2c-rfp-writing.html
787 lines (785 loc) · 43.8 KB
/
2c-rfp-writing.html
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8" />
<meta name="viewport" content="width=1440, maximum-scale=1.0" />
<meta name="og:type" content="website" />
<meta name="twitter:card" content="photo" />
<link rel="stylesheet" type="text/css" href="css/2c-rfp-writing.css" />
<link rel="stylesheet" type="text/css" href="css/styleguide.css" />
<link rel="stylesheet" type="text/css" href="css/globals.css" />
<link rel="icon" href="https://brand.publiccode.net/logo/mark-128w128h.png">
<script async defer data-domain="publiccode.net" src="https://plausible.io/js/plausible.js"></script>
</head>
<body style="margin: 0; background: #ffffff">
<input type="hidden" id="anPageName" name="page" value="2c-rfp-writing" />
<div class="x2c-rfp-writing screen">
<header class="header-vSffe0">
<div class="content-BUyNxv content">
<a href="https://publiccode.net/" target="_blank">
<div class="logo-title-Ih5GCJ logo-title">
<img class="logo-symbol" src="img/[email protected]" alt="logo symbol" />
<div class="foundation-for-public-code valign-text-middle mulish-bold-black-27px">
Foundation for Public Code
</div>
</div></a
>
<div class="navigation-Ih5GCJ">
<div class="links-x3NENL links">
<a href="https://publiccode.net/codebase-stewardship/" target="_blank"
><div class="stewardship-ouk2nX mulish-normal-black-15px">Codebases</div> </a
><a href="https://projects.publiccode.net/" target="_blank"
><div class="resources-ouk2nX mulish-normal-black-15px">Resources</div> </a
><a href="https://publiccode.net/team/" target="_blank"
><div class="who-we-are-ouk2nX mulish-normal-black-15px">Who we are</div> </a
><a href="https://about.publiccode.net/CONTRIBUTING.html" target="_blank"
><div class="join-us-ouk2nX mulish-normal-black-15px">Join us</div>
</a>
</div>
<div class="services-x3NENL">
<a href="https://floss.social/@publiccode" target="_blank"
><img class="mastodon-AcS1Qe" src="img/[email protected]" alt="Mastodon" /> </a
><a href="https://twitter.com/publiccodenet" target="_blank"
><img class="twitter-AcS1Qe" src="img/[email protected]" alt="Twitter" /> </a
><a href="https://github.com/publiccodenet/" target="_blank"
><img class="github-AcS1Qe" src="img/[email protected]" alt="Github" />
</a>
</div>
</div>
</div>
</header>
<h1 class="title-vSffe0 title titlepage">Process code for software procurement</h1>
<div class="main-frame-vSffe0">
<div class="content-Oan1Sz content">
<div class="intro-W8X73b">
<div class="titlepage-k6lp0A"><div class="page-title-TXJ8am titlepage">2c. RFP writing</div></div>
<div class="content-k6lp0A content">
<p class="this-section-will-help-you-FaYgyi mulish-bold-black-16px">This section will help you:</p>
<div class="cluster-FaYgyi cluster">
<article class="goal">
<img class="icongoal-bcnf1L icongoal" src="img/[email protected]" alt="icon.goal" />
<p class="this-is-a-goal-for-a-particular-activity detail">
Develop objective and fair criteria and incorporate insights from market research and benchmarking
</p>
</article>
<article class="goal">
<img class="icongoal-3gI0nY icongoal" src="img/[email protected]" alt="icon.goal" />
<p class="this-is-a-goal-for-a-particular-activity detail">
Incorporate departmental and municipal priorities into the criteria
</p>
</article>
<article class="goal">
<img class="icongoal-CVu38H icongoal" src="img/[email protected]" alt="icon.goal" />
<div class="this-is-a-goal-for-a-particular-activity detail">Write an RFP</div>
</article>
</div>
</div>
</div>
<div class="challenges-W8X73b">
<div class="titlesubsection"><div class="subsection-title titlesection">Common challenges</div></div>
<div class="content-RO5ZS1 content">
<p class="you-may-encounter-th-tPTUSt body">
<span class="span0-xV0OFR body"
>You may encounter these frictions as you do the work of RFP writing. These are challenges the </span
><span class="span1-xV0OFR bodylink">Recommended actions</span
><span class="span2-xV0OFR body">
are designed to solve, or that may arise as you take those actions.
</span>
</p>
<div class="challenge">
<img class="iconchallenge" src="img/[email protected]" alt="icon.challenge" />
<div class="content-c8uslj content">
<div class="title-a5sqxJ title mulish-bold-black-16px">Culture of Caution</div>
<p class="lorem-ipsum detail">
Cities and their procurement teams often assume that procurement law is inflexible, and re-use
existing templates for RFPs to “play it safe.” These can unnecessarily constrain and influence the
project definition and the resulting product. Start from a good description of the problem and an
effective development process, then add in only the legal and procedural details that are necessary.
</p>
</div>
</div>
<div class="challenge">
<img class="iconchallenge" src="img/[email protected]" alt="icon.challenge" />
<div class="content-iTD7JM content">
<div class="title-JuAng6 title mulish-bold-black-16px">Writing in legalese</div>
<p class="lorem-ipsum detail">
People often write RFPs in “legalese,” assuming that it appears more formal or legitimate. However,
writing in a confusing way will only hinder the contracting and development process. It creates a
high barrier to participation for small vendors who do not have bid sourcing or legal support.
Describe the needs and criteria in clear, plain language.
</p>
</div>
</div>
<div class="challenge">
<img class="iconchallenge" src="img/[email protected]" alt="icon.challenge" />
<div class="content-PKTbcH content">
<div class="title-cG5kAL title mulish-bold-black-16px">Narrow and over-specified scope</div>
<p class="lorem-ipsum detail">
RFPs often over-specify criteria and requirements, or they jump to describing products rather than
problems. This forecloses the possibility of receiving bids that are innovative or exceed
expectations. Narrow scoping also reduces the number of eligible vendors, which can leave you
choosing between a small number of bad options. Don’t over specify the end product up front. Focus
on the problem to solve and find the right vendor—then you can develop a solution.
</p>
</div>
</div>
</div>
</div>
<div class="actions-W8X73b">
<div class="titlesubsection"><div class="subsection-title titlesection">Recommended actions</div></div>
<div class="frame-142-5JjZH6">
<p class="x1-mapping-existing-t-fA8HEx titlesubsection">
1. Mapping existing technical and operational systems
</p>
<p class="your-goal-is-to-desi-fA8HEx body">
Your goal is to design software that integrates well with the city’s existing technical environment,
including cloud services, local servers, open data platforms, end user workflows, and cross-departmental
data sharing protocols. Start by mapping the existing landscape.
</p>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-F6YCGi content">
<div class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Meet with technical teams
</div>
<p class="lorem-ipsum detail">
Review system architecture, existing platforms, and interoperability considerations.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-xSBxoP content">
<div class="an-action-that-requires-high-engagement mulish-bold-black-16px">Meet with end users</div>
<p class="lorem-ipsum detail">
Review any additional software that they use, and how the proposed software would fit into their
daily workflow.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-6xsxra content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Document the city’s technical and operational environment
</p>
<p class="lorem-ipsum detail">
This can be a simple overview or list that helps map out a more detailed exploration
</p>
</div>
</div>
</div>
<div class="cluster-5JjZH6 cluster">
<p class="x2-designing-value-an-jlIxVX titlesubsection">
2. Designing value- and values-led evaluation criteria
</p>
<div class="flex-container-2457236-jlIxVX">
<div class="text0-2457236-WRAw5A body">
<span class="span0-WoKuGC body"
>It is important to state the evaluation criteria clearly in the RFP. In fairness to the bidders,
criteria should leave little room for subjectivity—but that doesn’t mean you should avoid social or
values-based criteria. In fact, stating values explicitly in the RFP means you are completely
justified in using them as part of your evaluation.<br
/></span>
</div>
<div class="text1-2457236-WRAw5A body">
<span class="span1-x1KzkR body"
>Your goal, as you write criteria, is to maximize eligible bids. The more responses you get, the
higher likelihood that you will find a great solution or vendor.
</span>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-v0yNfu content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Consider your criteria in a 2x2 matrix
</p>
<div class="flex-container-i246742360214892-yrZ4z6">
<div class="text0-i246742360214892-0pXX5v detail">
<span class="span0-X7UNZN detail"
>Include software and vendor evaluation criteria, and mandatory and optional criteria.<br
/></span>
</div>
<div class="text1-i246742360214892-0pXX5v detail">
<span class="span1-u5Xwax titlesubsection-p">Software evaluation:</span
><span class="span2-u5Xwax detail"> Technical performance </span
><span class="span3-u5Xwax mulish-normal-black-14px">(derived from benchmarks and standards)</span
><span class="span4-u5Xwax detail"
>, and user experience (derived from user journeys and design ideas revealed in the discovery
phase)<br
/></span>
</div>
<div class="text2-i246742360214892-0pXX5v detail">
<span class="span5-PN3NHA titlesubsection-p">Vendor evaluation:</span
><span class="span6-PN3NHA detail"> Qualities of the organization to be hired<br /></span>
</div>
<div class="text3-i246742360214892-0pXX5v detail">
<span class="span7-7vHYux titlesubsection-p">Mandatory:</span
><span class="span8-7vHYux detail">
If a software or vendor fails to meet all of these requirements, the bid is eliminated. These
are also known as “eliminatory criteria.” <br
/></span>
</div>
<div class="text4-i246742360214892-0pXX5v detail">
<span class="span9-HJ44i2 titlesubsection-p">Optional:</span
><span class="span10-HJ44i2 detail">
Software or vendors should satisfy as many of these criteria as possible. These are also known
as “points-based criteria.”<br
/></span>
</div>
<div class="text5-i246742360214892-0pXX5v detail">
<span class="span11-dr9SZJ titlesubsection-p">Here’s a simple sample matrix:</span>
</div>
</div>
</div>
</div>
<div class="visualaidmatrix-jlIxVX">
<div class="visualaidmatrixbox-qeCs4S visualaidmatrixbox">
<div class="flex-container-i2981577929815760-zGD5FW">
<div class="text0-i2981577929815760-blfgYl mulish-normal-black-13px">
<span class="span0-x0BYbS mulish-normal-black-13px-2"
>Open source, licensable under Creative Commons Zero<br
/></span>
</div>
<div class="text1-i2981577929815760-blfgYl mulish-normal-black-13px">
<span class="span1-Ml97Lq mulish-normal-black-13px-2"
>User privacy must follow OECD guidelines</span
>
</div>
</div>
</div>
<div class="visualaidmatrixbox-FDdpGb visualaidmatrixbox">
<p class="software-will-ideall-p9pxQC mulish-normal-black-13px-2">
Software will ideally meet WCAG “AA” level guidelines
</p>
</div>
<div class="visualaidmatrixbox-eovuxW visualaidmatrixbox">
<p class="we-require-a-local-e-KDT3Ja mulish-normal-black-13px-2">
We require a local, emerging business which is minority or woman-owned
</p>
</div>
<div class="visualaidmatrixbox-gJHkCV visualaidmatrixbox">
<p class="we-prefer-energy-sta-C4ZxxL mulish-normal-black-13px-2">
We prefer Energy Star certified data centers in countries with strong consumer protection laws
</p>
</div>
<div class="software-evaluation-criteria-qeCs4S mulish-bold-black-16px-2">
Software evaluation criteria
</div>
<div class="mandatory-qeCs4S mulish-bold-black-16px-2">Mandatory</div>
<div class="vendor-evaluation-criteria-qeCs4S mulish-bold-black-16px-2">Vendor evaluation criteria</div>
<div class="optional-qeCs4S mulish-bold-black-16px-2">Optional</div>
</div>
</div>
<div class="guidelinessolo-5JjZH6">
<div class="title-3JjPzt title">
<img class="iconguidelines-94wFcv" src="img/[email protected]" alt="icon.guidelines" />
<div class="guidelines-94wFcv mulish-bold-black-16px">Outcomes-based procurement</div>
<img class="arrowdown-94wFcv" src="img/[email protected]" alt="arrow.down" />
</div>
<div class="flex-container-i24572692117085-3JjPzt">
<div class="text0-i24572692117085-0liaie detail">
<span class="span0-5JACLX detail"
>You’ve done a lot of market research, so you are familiar with the technical landscape—but there
may be novel solutions you haven’t yet discovered. Outcomes-based procurement is helpful if you
don’t know all of the existing solutions to the problem statement.<br
/></span>
</div>
<div class="text1-i24572692117085-0liaie detail">
<span class="span1-EClGg3 detail"
>As you write evaluation criteria, think in terms of the goals and outcomes, rather than a given
solution. Vendors might surprise you with unexpected ways to address your problem statement. <br
/></span>
</div>
<div class="text2-i24572692117085-0liaie detail">
<span class="span2-vDAxGt detail"
>With an outcomes-based framework, your RFP can also promote innovation. By describing outcomes, not
solutions, you’ll attract vendors who are willing to work with you to co-develop a novel
solution.</span
>
</div>
</div>
</div>
<div class="frame-146-5JjZH6">
<p class="x3-writing-with-effective-language-wfiwTg titlesubsection">
3. Writing with effective language
</p>
<p class="vendors-will-underst-wfiwTg body">
Vendors will understand your needs best if they are written clearly, in plain language. A well-written
RFP will encourage more and varied vendors to respond.
</p>
<div class="action">
<div class="iconknowledge">
<div class="bulb">
<img class="union" src="img/[email protected]" alt="Union" />
<img class="group-194" src="img/[email protected]" alt="Group 194" />
<img class="line-48" src="img/[email protected]" alt="Line 48" />
</div>
</div>
<div class="content-dwJlNc content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Much is communicated between the lines of what is written
</p>
<p class="lorem-ipsum detail">
If you put an RFP out for the minimum required number of weeks, vendors will think you just want to
work with incumbents who already contract with the city and have more resources for bidding, as
opposed to smaller firms with more innovative, high-quality solutions.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-wyOdHw content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">Make it clear and simple</p>
<p class="lorem-ipsum detail">
There is no reason why RFPs need to be written in overly formal and confusing language.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-mP7NIN content">
<div class="an-action-that-requires-high-engagement mulish-bold-black-16px">Less is more</div>
<p class="lorem-ipsum detail">
Focus on the problem (the “why”)—leave the “what” and the “how” up to vendors.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-xUSG60 content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Read a draft of the RFP from the vendor’s perspective
</p>
<p class="lorem-ipsum detail">
What biases are communicating with the content, format, or criteria of the RFP?
</p>
</div>
</div>
</div>
<div class="frame-147-5JjZH6">
<p class="x4-including-addition-X2ATex titlesubsection">4. Including additional required RFP content</p>
<p class="your-colleagues-in-t-X2ATex body">
Your colleagues in the legal and procurement departments will specify additional required content that
should be added to the RFP. This may include clauses for liability, terms of contract, etc. Discuss with
legal and procurement teams to understand what this required content is, and become familiar with it.
</p>
<div class="action">
<div class="iconknowledge">
<div class="bulb">
<img class="union" src="img/[email protected]" alt="Union" />
<img class="group-194" src="img/[email protected]" alt="Group 194" />
<img class="line-48" src="img/[email protected]" alt="Line 48" />
</div>
</div>
<div class="content-yQ0ZiU content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Some standard clauses may undermine the desired solution or process
</p>
<p class="lorem-ipsum detail">
For example, legacy clauses about reviewing for satisfactory performance, or about timing of
deliverables, may make it difficult to run an agile development process or to use modular budgeting.
</p>
</div>
</div>
<div class="action">
<img class="iconaction" src="img/[email protected]" alt="icon.action" />
<div class="content-glfwBm content">
<p class="an-action-that-requires-high-engagement mulish-bold-black-16px">
Integrate standard language and legal clauses
</p>
<p class="lorem-ipsum detail">
Be vigilant about those that get in the way of your goals and project plan.
</p>
</div>
</div>
</div>
</div>
<div class="outcomes-W8X73b">
<div class="titlesubsection"><div class="subsection-title titlesection">Takeaways</div></div>
<div class="cluster-ZjzpFt cluster">
<article class="outcome">
<div class="icongoal-cUKNxj icongoal">
<div class="v2">
<img class="gear-2" src="img/[email protected]" alt="gear 2" />
<img class="arrow-2" src="img/[email protected]" alt="arrow 2" />
</div>
</div>
<div class="this-is-an-outcome-t mulish-bold-royal-blue-16px-2">Technical landscape map</div>
</article>
<article class="outcome">
<div class="icongoal-pJywxq icongoal">
<div class="v2">
<img class="gear-2" src="img/[email protected]" alt="gear 2" />
<img class="arrow-2" src="img/[email protected]" alt="arrow 2" />
</div>
</div>
<div class="this-is-an-outcome-t mulish-bold-royal-blue-16px-2">Evaluation criteria</div>
</article>
<article class="outcome">
<div class="icongoal-5yqw3r icongoal">
<div class="v2">
<img class="gear-2" src="img/[email protected]" alt="gear 2" />
<img class="arrow-2" src="img/[email protected]" alt="arrow 2" />
</div>
</div>
<div class="this-is-an-outcome-t mulish-bold-royal-blue-16px-2">RFP document</div>
</article>
</div>
</div>
<div class="references-W8X73b">
<div class="titlesubsection"><div class="subsection-title titlesection">Further reading</div></div>
<div class="frame-140-gTiHMA">
<article class="reference">
<div class="number"><div class="x1 body">1.</div></div>
<div class="content-kdnTbq content">
<div class="frame-163"><div class="source-name subtext">Open North</div></div>
<a href="https://opennorth.ca/publications/2hvkzrlujufylsvxgf7li5_en" target="_blank"
><p class="link-title-here mulish-bold-azure-radiance-16px">
Open and Ethical Procurement Guide on Engaging with the Private Sector
</p>
</a>
</div>
</article>
<article class="reference">
<div class="number"><div class="x1 body">2.</div></div>
<div class="content-2R2tz6 content">
<div class="frame-163"><div class="source-name subtext">City of Boston</div></div>
<a
href="https://docs.google.com/document/d/1Rv_PxgXKP9RSeFBU5rw7EzaZHXD-ygjnwaNcQa2R4rU"
target="_blank"
><div class="link-title-here mulish-bold-azure-radiance-16px">Sample Draft RFP Template</div>
</a>
</div>
</article>
<article class="reference">
<div class="number"><div class="x1 body">3.</div></div>
<div class="content-H8LHVC content">
<div class="frame-163"><div class="source-name subtext">City of Boston</div></div>
<a href="https://drive.google.com/file/d/0B2quxBDYiO5CS19SUXhoUVRPOUU/" target="_blank"
><p class="link-title-here mulish-bold-azure-radiance-16px">
Sample Supplemental IT Contract Terms
</p>
</a>
</div>
</article>
<article class="reference">
<div class="number"><div class="x1 body">4.</div></div>
<div class="content-WIMzdT content">
<div class="frame-163"><div class="source-name subtext">GSA</div></div>
<a
href="https://www.acquisition.gov/browse/index/far
"
target="_blank"
><p class="link-title-here mulish-bold-azure-radiance-16px">
US Federal Acquisition Regulation system
</p>
</a>
</div>
</article>
<article class="reference">
<div class="number"><div class="x1 body">5.</div></div>
<div class="content-dix4Bx content">
<div class="frame-163"><div class="source-name subtext">Tech Reset Canada</div></div>
<a href="https://www.techresetcanada.org/procurement" target="_blank"
><p class="link-title-here mulish-bold-azure-radiance-16px">
Procurement Reform and Requirement Writing
</p>
</a>
</div>
</article>
<article class="reference">
<div class="number"><div class="x1 body">6.</div></div>
<div class="content-TxZTNT content">
<div class="frame-163"><div class="source-name subtext">18F</div></div>
<a
href="https://18f.gsa.gov/2017/11/30/improving-government-outcomes-through-an-agile-contract-format/"
target="_blank"
><p class="link-title-here mulish-bold-azure-radiance-16px">
Improving government outcomes through an agile contract format
</p>
</a>
</div>
</article>
</div>
</div>
<div class="footer-nav-W8X73b">
<a href="2b-modularization.html">
<div class="navfooterprev-v02-X3OWko">
<img class="arrow-9X5ySf arrow" src="img/[email protected]" alt="arrow" />
<div class="title-9X5ySf title mulish-bold-white-16px">2b. Modularization</div>
</div></a
><a href="3a-assessment-phase.html">
<div class="navfooternext-v02-X3OWko">
<div class="title-Hxfzl0 title mulish-bold-white-16px">3a. Assessment phase</div>
<img class="arrow-Hxfzl0 arrow" src="img/[email protected]" alt="Arrow" /></div
></a>
</div>
</div>
<div class="sidebarv2-Oan1Sz">
<div class="top-PHT0Kg">
<div class="navsidebarexpanded-hZ6BIU">
<article class="navmainv3-B0yxtn navmainv3">
<div class="section-title">
<div class="x1-section-name-MCIVAn x1-section-name titlesection-p">1. Orientation</div>
</div>
<div class="subsections">
<a href="1a-getting-oriented.html">
<article class="navsubsectionv2-6miCf8 navsubsectionv2">
<div class="capacity-building body">a. Welcome!</div>
</article></a
><a href="1b-capacity-building.html">
<article class="navsubsectionv2-wIenbE navsubsectionv2">
<div class="b-subsection-name body">b. Capacity-building</div>
</article></a
><a href="1c-discovery-research-and-problem-statement.html">
<article class="navsubsectionv2-NVH6Xz navsubsectionv2">
<div class="c-subsection-name body">c. Discovery research</div>
</article></a
><a href="1d-market-research.html">
<article class="navsubsectionv2-99YX2y navsubsectionv2">
<div class="d-subsection-name body">d. Market research</div>
</article></a
><a href="1e-strategic-analysis.html">
<article class="navsubsectionv2-cu4rtz navsubsectionv2">
<div class="capacity-building body">e. Strategic analysis</div>
</article></a
>
</div>
</article>
<article class="navmainv3-j9FbRL navmainv3">
<div class="section-title">
<div class="x1-section-name-74bAZK x1-section-name titlesection-p">2. Planning</div>
</div>
<div class="subsections">
<a href="2a-planning-phase-introduction.html">
<article class="navsubsectionv2-GR7kk7 navsubsectionv2">
<div class="capacity-building body">a. Planning phase</div>
</article></a
><a href="2b-modularization.html">
<article class="navsubsectionv2-WfbOp1 navsubsectionv2">
<div class="b-subsection-name body">b. Modularization</div>
</article></a
><a href="2c-rfp-writing.html">
<article class="navsubsectionv2-032tHf navsubsectionv2">
<div class="capacity-building body">c. RFP writing</div>
</article></a
>
</div>
</article>
<article class="navmainv3-Iz2QYD navmainv3">
<div class="section-title">
<div class="x1-section-name-8OnCue x1-section-name titlesection-p">3. Assessment</div>
</div>
<div class="subsections">
<a href="3a-assessment-phase.html">
<article class="navsubsectionv2-lXZNeS navsubsectionv2">
<div class="capacity-building body">a. Assessment phase</div>
</article></a
><a href="3b-vendor-interactions.html">
<article class="navsubsectionv2-lZUvQV navsubsectionv2">
<div class="b-subsection-name body">b. Vendor interactions</div>
</article></a
><a href="3c-bid-evaluation.html">
<article class="navsubsectionv2-wtkDla navsubsectionv2">
<div class="c-subsection-name body">c. Bid evaluation</div>
</article></a
><a href="3d-contracting.html">
<article class="navsubsectionv2-AVvikE navsubsectionv2">
<div class="d-subsection-name body"><span class="span0-VgNqK3 body">d. Contracting</span></div>
</article></a
>
</div>
</article>
<article class="navmainv3-TLaSSP navmainv3">
<div class="section-title">
<div class="x1-section-name-xmuvxT x1-section-name titlesection-p">4. Implementation</div>
</div>
<div class="subsections">
<a href="4a-implementation-phase.html">
<article class="navsubsectionv2-Z9hHpZ navsubsectionv2">
<div class="capacity-building body">a. Implementation phase</div>
</article></a
><a href="4b-agile-development.html">
<article class="navsubsectionv2-KDjMAo navsubsectionv2">
<div class="b-subsection-name body">b. Agile development</div>
</article></a
><a href="4c-integration.html">
<article class="navsubsectionv2-PxVnCx navsubsectionv2">
<div class="c-subsection-name body">c. Integration</div>
</article></a
>
</div>
</article>
</div>
</div>
<div class="sidebarbottom-PHT0Kg">
<div class="have-a-question-Mr6kFH have-a-question">
<div class="have-a-question-yhsfrT have-a-question titlesection-p">Have a question?</div>
<a href="mailto:[email protected]" target="_blank"
><div class="email-us-yhsfrT mulish-semi-bold-azure-radiance-16px">Email us</div>
</a>
</div>
</div>
</div>
</div>
<footer class="footer-vSffe0">
<a href="https://publiccode.net/" target="_blank">
<div class="logo-title-7eD1ud logo-title">
<img class="logo-symbol" src="img/[email protected]" alt="logo symbol" />
<div class="foundation-for-public-code valign-text-middle mulish-bold-black-27px">
Foundation for Public Code
</div>
</div></a
>
<div class="block-trio-7eD1ud">
<div class="about-us-xBa7bU about-us">
<div class="content-yhDONU content">
<div class="about-us-jKxYr6 about-us titlepage">About us</div>
<div class="flex-container-i8593851785932298-jKxYr6">
<div class="text0-i8593851785932298-pL3wMX body">
<span class="span0-BDMyAF body"
>All of our staff information, decision-making rules and processes. Our staff manual is developed
collaboratively with the community and can be reused by everyone.<br
/></span>
</div>
<div class="text1-i8593851785932298-pL3wMX body">
<span class="span1-JOFmr3 body"
>Read more about our activities, organization, and the glossary of terms and concepts.</span
>
</div>
</div>
</div>
<div class="links-yhDONU links">
<a href="https://about.publiccode.net/" target="_blank"
><p class="how-we-work-2w0iMf mulish-bold-azure-radiance-16px">How we work ></p>
</a>
</div>
</div>
<div class="project-resources-xBa7bU project-resources">
<div class="content-GZy6Uo content">
<div class="project-resources-4wUGHi project-resources titlepage">Project resources</div>
<p class="open-products-were-r-4wUGHi body">
Open products we're researching or developing to further our mission. We rely on these resources for
our everyday work. You can, too!
</p>
</div>
<div class="links-GZy6Uo links">
<a href="https://projects.publiccode.net/" target="_blank"
><p class="free-to-use-and-modify-TDIOIR mulish-bold-azure-radiance-16px">
Free to use and modify >
</p> </a
><a href="https://github.com/publiccodenet" target="_blank"
><p class="see-all-our-work-on-git-hub-TDIOIR mulish-bold-azure-radiance-16px">
See all our work on GitHub >
</p>
</a>
</div>
</div>
<div class="careers-xBa7bU careers">
<div class="content-IRYq5P content">
<div class="careers-kYEZiR careers titlepage">Careers</div>
<p class="calling-all-publicly-kYEZiR body">
Calling all publicly minded open source people! Find out about working with us, and join our staff.
</p>
</div>
<div class="links-IRYq5P links">
<a href="https://publiccode.net/careers/" target="_blank"
><div class="open-positions-3uolMh mulish-bold-azure-radiance-16px">Open positions ></div>
</a>
</div>
</div>
</div>
<div class="information-7eD1ud">
<div class="contact-yLv3oP contact">
<div class="contact-vhoKax contact mulish-bold-black-22px">Contact</div>
<div class="contact-info-vhoKax">
<div class="newsletter-MbHvOj newsletter">
<div class="newsletter-IKstzk newsletter body">Newsletter:</div>
<a href="https://odoo.publiccode.net/survey/start/594b9243-c7e5-4bc1-8714-35137c971842" target="_blank"
><div class="join-our-mailing-list-IKstzk body">Join our mailing list</div>
</a>
</div>
<div class="phone-MbHvOj phone">
<div class="phone-CQy4yj phone body">Phone:</div>
<a href="tel:+31202444500" target="_blank"
><p class="x31-20-2-444-500-CQy4yj body">+31 20 2 444 500</p>
</a>
</div>
<div class="email-MbHvOj email">
<div class="email-LoMnoE email body">Email:</div>
<a href="mailto:[email protected]" target="_blank"
><div class="infopubliccodenet-LoMnoE body">[email protected]</div>
</a>
</div>
<div class="address-MbHvOj address">
<div class="address-nH0XOK address body">Address:</div>
<div class="content-nH0XOK content">
<p class="keizersgracht-617-10-F1H3lH body">Keizersgracht 617, 1017 DS, Amsterdam, the Netherlands</p>
<div class="links-F1H3lH links">
<a href="https://www.openstreetmap.org/node/2736377676" target="_blank"
><div class="open-street-map-xYng9x body">OpenStreetMap</div>
</a>
<div class="x-xYng9x body">|</div>
<a
href="https://www.google.com/maps/place/Keizersgracht+617,+1017+DS+Amsterdam,+Netherlands"
target="_blank"
><div class="google-xYng9x body">Google</div>
</a>
</div>
</div>
</div>
</div>
</div>
<div class="organization-yLv3oP">
<div class="notes-v26Psx">
<div class="organizational-notes-0daqBr mulish-bold-black-22px">Organizational notes</div>
<div class="flex-container-i8593851785932358-0daqBr">
<div class="text0-i8593851785932358-tWNJK4 body">
<span class="span0-zhvCTd body"
>Foundation for Public Code vereniging (met volledige rechtsbevoegdheid) </span
><a href="https://about.publiccode.net/organization/governance-model.html" target="_blank"
><span class="span1-zhvCTd body">is a member owned association</span></a
><span class="span2-zhvCTd body"> registered under </span
><a href="https://www.kvk.nl/orderstraat/product-kiezen/?kvknummer=74996452" target="_blank"
><span class="span3-zhvCTd body">chamber of commerce (KvK) registration 74996452</span></a
><span class="span4-zhvCTd body"> and with identification number (RSIN) 860102294.<br /></span>
</div>
<div class="text1-i8593851785932358-tWNJK4 body">
<span class="span5-xKkdUn body">We're recognized as a </span
><a
href="https://www.belastingdienst.nl/wps/wcm/connect/bldcontenten/belastingdienst/business/business-public-benefit-organisations/public_benefit_organisations/what_is_pbo/what_is_a_pbo"
target="_blank"
><span class="span6-xKkdUn body">public benefit organization (ANBI)</span></a
><span class="span7-xKkdUn body"> by the Dutch Tax and Customs Administration. See </span
><a href="https://about.publiccode.net/organization/" target="_blank"
><span class="span8-xKkdUn body">our ANBI information</span></a
><span class="span9-xKkdUn body">.</span>
</div>
</div>
</div>
<div class="metadata-v26Psx">
<div class="updated-PoDxes">
<img class="iconupdated-LXmADI" src="img/[email protected]" alt="icon.updated" />
<p class="last-updated-22-august-2023-LXmADI body">Last updated 22 August 2023</p>
</div>
<div class="copyright-PoDxes">
<div class="text_label-2w66Yq mulish-semi-bold-black-20px">©</div>
<p class="x2023-foundation-for-public-code-2w66Yq body">
<span class="span0-CkV5Vt body">2023 </span
><span class="span1-CkV5Vt body">Foundation for Public Code</span>
</p>
</div>
<div class="license-PoDxes">
<img class="iconlicense-OQLxGu" src="img/[email protected]" alt="icon.license" />
<p class="creative-commons-zero-v10-universal-OQLxGu body">Creative Commons Zero v1.0 Universal</p>
</div>
</div>
</div>
</div>
</footer>
</div>
<script src="collapsible.js"></script>
</body>
</html>