Jupyter notebook fails to load - Error 500

[yatesdr]

Installed per the instructions, but when adding an "Advanced Module" > Jupyter, get the error below in studio, and a similar error in student view.

I think this may have to do with the proxy configuration, but am not sure how to approach solving it.

The site is hosted on http inside the network, with a reverse proxy / load balancer on a separate machine, per the docs.:
ENABLE_HTTPS: true
ENABLE_WEB_PROXY: false

Possibly relevant information below:
Configuration:

1. Fresh install via tutor local

2. Running behind separate NGINX proxy which handles SSL & certs

3. Plugins enabled:
   android installed 18.0.0
   cairn installed 18.0.0
   credentials installed 18.0.0
   discovery installed 18.0.0
   ecommerce installed 18.0.0
   forum installed 18.1.1
   indigo ✅ enabled 18.1.1
   jupyter ✅ enabled 18.1.0
   mfe ✅ enabled 18.0.1
   minio installed 18.0.0
   notes installed 18.0.0
   webui installed 18.0.0
   xqueue installed 18.0.0

tutor local logs | grep Jupyter (excerpt):

caddy-1 | {"level":"info","ts":1728149797.1149762,"logger":"http.log.access.log1","msg":"handled request","request":{"remote_ip":"192.168.13.16","remote_port":"55090","client_ip":"192.168.13.1","proto":"HTTP/1.0","method":"DELETE","host":"cms.edx.martinrea.tech","uri":"/xblock/block-v1:Martinrea+GS-101+ALL_GENERAL+type@jupyter+block@085bf96cfda141cebd2dd412b5fffd14"},"bytes_read":0,"user_id":"","duration":0.283528305,"size":0,"status":204}
caddy-1 | {"level":"info","ts":1728149799.977361,"logger":"http.log.access.log1","msg":"handled request","request":{"remote_ip":"192.168.13.16","remote_port":"60512","client_ip":"192.168.13.1","proto":"HTTP/1.0","method":"GET","host":"cms.edx.martinrea.tech","uri":"/xblock/block-v1:Martinrea+GS-101+ALL_GENERAL+type@jupyter+block@93aef19196444650be3e50276dafe016/reorderable_container_child_preview?_=1728149790950"},"bytes_read":0,"user_id":"","duration":0.110385753,"size":7182,"status":200}
caddy-1 | {"level":"error","ts":1728149800.3044083,"logger":"http.log.access.log1","msg":"handled request","request":{"remote_ip":"192.168.13.16","remote_port":"60538","client_ip":"192.168.13.1","proto":"HTTP/1.0","method":"GET","host":"cms.edx.martinrea.tech","uri":"/preview/xblock/block-v1:Martinrea+GS-101+ALL_GENERAL+type@jupyter+block@93aef19196444650be3e50276dafe016/handler/lti_launch_handler"},"bytes_read":0,"user_id":"","duration":0.145038784,"size":3000,"status":500}

Browser error shows up in dev tools (Javascript):

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (lti_launch_handler, line 0)
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (lti_launch_handler, line 0)
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (lti_launch_handler, line 0)
[Error] Failed to initialize Beamer: beamer_config is not defined
a (beamer-embed.js:1:2610)
(anonymous function) (beamer-embed.js:1:3257)

[yatesdr]

docker ps -a, for further reference:

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
56edc4207df0 overhangio/openedx:18.1.3-indigo "celery --app=cms.ce…" 58 minutes ago Up 40 minutes 8000/tcp tutor_local-cms-worker-1
d41c77164d5b overhangio/openedx:18.1.3-indigo "uwsgi /openedx/uwsg…" 58 minutes ago Up 40 minutes 8000/tcp tutor_local-cms-1
5cd8feb4deb6 overhangio/openedx:18.1.3-indigo "celery --app=lms.ce…" 58 minutes ago Up 40 minutes 8000/tcp tutor_local-lms-worker-1
ad14062279df overhangio/openedx:18.1.3-indigo "uwsgi /openedx/uwsg…" 58 minutes ago Up 40 minutes 8000/tcp tutor_local-lms-1
c84fb274d00a overhangio/jupyterhub:18.1.0 "jupyterhub" 58 minutes ago Up 40 minutes 8000/tcp tutor_local-jupyterhub-1
34b51dd1b8be caddy:2.7.4 "caddy run --config …" 16 hours ago Up 40 minutes 443/tcp, 2019/tcp, 443/udp, 0.0.0.0:81->80/tcp, [::]:81->80/tcp tutor_local-caddy-1
b9c0519f5a8d overhangio/openedx-mfe:18.0.1-indigo "caddy run --config …" 22 hours ago Up 40 minutes 80/tcp, 443/tcp, 2019/tcp, 443/udp tutor_local-mfe-1
7e37a5cd96a4 mongo:7.0.7 "docker-entrypoint.s…" 22 hours ago Up 40 minutes 27017/tcp tutor_local-mongodb-1
009b158d40b0 redis:7.2.4 "docker-entrypoint.s…" 22 hours ago Up 40 minutes 6379/tcp tutor_local-redis-1
4e0d60ed10b0 elasticsearch:7.17.13 "/bin/tini -- /usr/l…" 22 hours ago Up 40 minutes 9200/tcp, 9300/tcp tutor_local-elasticsearch-1
f684b91ae8c3 mysql:8.4.0 "docker-entrypoint.s…" 22 hours ago Up 40 minutes 3306/tcp, 33060/tcp tutor_local-mysql-1
ebad0a98f99d overhangio/openedx-permissions:18.1.3 "sh /usr/local/bin/s…" 22 hours ago Exited (0) 39 minutes ago tutor_local-permissions-1
5911d3d94e94 hello-world "/hello" 23 hours ago Exited (0) 23 hours ago youthful_einstein

[amita-kapoor]

I am also facing a similar problem. Installed as per the instructions. But when I start the Jupyter Module, I get:

There are no errors in tutor log.

[Abdul-Muqadim-Arbisoft]

Hi @yatesdr @amita-kapoor , I tried to reproduce the issue but wasn't able to. However, I was successfully able to run the plugin. Can you try running tutor images build jupyterlab along with the other steps mentioned in the README of the plugin? I think that would be able to resolve your issue. Please let me know after running the command if it resolves your issue.