Can't Connect via Network

[danzeeeman]

Describe the bug
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Reproduction Steps
Steps to reproduce the behavior:

Expected behavior
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Log Output
\2024-11-09 12:37:08.784 INFO [250118] [loggerInit@18] **********************************************
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@19] OrbbecViewer launched! Welcome!!
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@20] - Version: V1.9.3
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@21] - Author:
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@22] - E-Mail:
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@23] - Company: orbbec
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@24] - Website: http://www.orbbec.com.cn/
2024-11-09 12:37:08.784 INFO [250118] [loggerInit@25] **********************************************
[11/09 12:37:09.323903][info][250118][Context.cpp:67] Context created with config: /home/dantheman/Downloads/OrbbecViewer_v1.9.3_202401121537_linux_x64_release/OrbbecSDKConfig_v1.0.xml
[11/09 12:37:09.323909][info][250118][Context.cpp:72] Context work_dir=/home/dantheman/Downloads/OrbbecViewer_v1.9.3_202401121537_linux_x64_release
[11/09 12:37:09.324342][info][250118][LinuxPal.cpp:112] Create PollingDeviceWatcher!
[11/09 12:37:09.324356][info][250118][DeviceManager.cpp:15] Current found device(s): (0)
[11/09 12:37:09.324373][info][250118][DeviceManager.cpp:310] Enable net device enumeration: true
[11/09 12:37:10.343064][info][250118][DeviceManager.cpp:15] Current device(s) list: (1)
[11/09 12:37:10.343096][info][250118][DeviceManager.cpp:20] - Name: Femto Mega, PID: 0x0669, SN/ID: CL2N24100F5, Connection: Ethernet, MAC:48:B0:2D:9B:45:DE, ip:192.168.1.10
[11/09 12:37:31.460917][warning][250118][ObException.hpp:40] VendorTCPClient write data failed! socket=27, err_code=11
[11/09 12:37:31.461154][warning][250118][VendorNetDataPort.cpp:16] Execute failure! A libobsensor_exception has occurred!
- where:16#sendData
- msg:VendorTCPClient write data failed! socket=27, err_code=11
- type:N11libobsensor12io_exceptionE
[11/09 12:37:31.461205][error][250118][HostProtocol.cpp:420] Set property value failed! propertyId:97, rc:{statusCode: 2, respErrorCode: 65535, msg: send control transfer failed!}
[11/09 12:37:31.461228][warning][250118][ObException.hpp:40] Request failed, statusCode: 2, msg: send control transfer failed!
[11/09 12:37:31.461312][warning][250118][FemtoMegaNetDevice.cpp:223] Execute failure! A libobsensor_exception has occurred!
- where:223#createCommand
- msg:Request failed, statusCode: 2, msg: send control transfer failed!
- type:N11libobsensor12io_exceptionE
2024-11-09 12:37:31.461 ERROR [250118] [OBSensorServer::connectToDevice@289] function:getDevice
args:index
message:Create vendor command failed! Device no response or bad connection.
type:0

[11/09 12:37:49.455538][info][250136][DeviceManager.cpp:188] Device changed! removed: 1, added: 0
[11/09 12:37:49.455555][info][250136][DeviceManager.cpp:15] Removed device(s) list: (1)
[11/09 12:37:49.455570][info][250136][DeviceManager.cpp:20] - Name: Femto Mega, PID: 0x0669, SN/ID: CL2N24100F5, Connection: Ethernet, MAC:48:B0:2D:9B:45:DE, ip:192.168.1.10
[11/09 12:37:49.455586][info][250136][DeviceManager.cpp:15] Current device(s) list: (0)
2024-11-09 12:37:49.455 DEBUG [250136] [OBSensorServer::OBSensorServer@56] device removed:Femto Mega-uid:48:B0:2D:9B:45:DE
[11/09 12:38:14.499231][info][250136][DeviceManager.cpp:188] Device changed! removed: 0, added: 1
[11/09 12:38:14.499253][info][250136][DeviceManager.cpp:15] Current device(s) list: (1)
[11/09 12:38:14.499267][info][250136][DeviceManager.cpp:20] - Name: Femto Mega, PID: 0x0669, SN/ID: CL2N24100F5, Connection: Ethernet, MAC:48:B0:2D:9B:45:DE, ip:192.168.1.10
2024-11-09 12:38:14.499 DEBUG [250136] [OBSensorServer::OBSensorServer@65] device added:Femto Mega-uid:48:B0:2D:9B:45:DE
[11/09 12:38:42.628872][warning][250118][ObException.hpp:40] VendorTCPClient write data failed! socket=27, err_code=11
[11/09 12:38:42.628985][warning][250118][VendorNetDataPort.cpp:16] Execute failure! A libobsensor_exception has occurred!
- where:16#sendData
- msg:VendorTCPClient write data failed! socket=27, err_code=11
- type:N11libobsensor12io_exceptionE
[11/09 12:38:42.629016][error][250118][HostProtocol.cpp:420] Set property value failed! propertyId:97, rc:{statusCode: 2, respErrorCode: 65535, msg: send control transfer failed!}
[11/09 12:38:42.629038][warning][250118][ObException.hpp:40] Request failed, statusCode: 2, msg: send control transfer failed!
[11/09 12:38:42.629095][warning][250118][FemtoMegaNetDevice.cpp:223] Execute failure! A libobsensor_exception has occurred!
- where:223#createCommand
- msg:Request failed, statusCode: 2, msg: send control transfer failed!
- type:N11libobsensor12io_exceptionE
2024-11-09 12:38:42.629 ERROR [250118] [OBSensorServer::connectToDevice@289] function:getDevice
args:index
message:Create vendor command failed! Device no response or bad connection.
type:0

System Environment:

• OS: Name and version (e.g., Windows 10, Ubuntu 20.04).
• Architecture: x86_64, armv7, etc.
• Visual Studio/GCC：Version A.B.C

Tool/SDK Version:

• SDK: Version A.B.C
• OrbbecViewer：: Version A.B.C

Device Information:

• Model: Device model name.
• Firmware Version: Firmware revision number.

Additional context
Add any other context about the problem here.

[danzeeeman]

happens on both windows and linux haven't tried Mac.