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Make it clear that users can contact us to buy more time / size #93

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benoit74 opened this issue Nov 11, 2024 · 0 comments
Open

Make it clear that users can contact us to buy more time / size #93

benoit74 opened this issue Nov 11, 2024 · 0 comments
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enhancement New feature or request

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@benoit74
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Currently, we limit the ZIM size and the recipe duration (settings are in kiwix/operations: 4G and 2h).

We should enhance the wording to make it clear that users can contact us to buy more time / size. And how they can do it.

There is 3 places where we speak about these limitations:

  • in the FAQ (text in English is at
    "missingContentDesc": "Because of the very nature of this tool, we can’t leave it open for unlimited requests towards any website. That could be harmful both for our infrastructure, but also for the target websites. We currently enforce two limits: {human_size_limit} GiB file size and {human_time_limit}.",
    )
  • in the progress screen (text in English is at
    "limitHit": "Attention, note that your archieve is incomplete, you have reached the maximum file size ({human_size_limit} GiB) or duration ({human_time_limit}) allowed for free crawling. {contact_us_link} to purchase additional server space for your tasks.",
    "limitHitContactUsLink": "Contact us",
    , the link directs to
    "kiwix_contact_us": "https://www.kiwix.org/en/contact/",
    )
  • in the progress mail (text in English is at
    "incomplete": "ZIM is unfortunately incomplete because you have reached the limits (%{sizeLimit} or %{timeLimit}) allowed for free crawling. %{contactUsLink} to help us purchase additional server space for you.",
    , same link is used)
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