Help people on tech support make better use of Honeycomb

[lucyb]

Run a training session, explaining what information is available and showing how to build common queries?

[sebbacon]

Other options:

• Make a video about it people can rewatch
• Review dashboards we currently have; e.g. thematic dashboards; add new things to existing dashboards; prune less useful things from existing dashboards (all modulo a point Simon made about dashboards not generally being sufficient; that would be "be able to make your own charts")

[madwort]

Workshop is better than a video? Prepare a set of curated questions.

[sebbacon]

I agree, but for new starters etc it might be good to prepare something recorded too. E.g. an intro video that we start the workshop with? Just an idea.

[lucyb]

New suggestions

1. Write more detailed documentation of the data model that we're sending to honeycomb
2. Run a workshop to get people familiar with using the honeycomb UI, including providing a list of honeycomb videos to watch
3. Write a blog post about this work