diff --git a/en_us/course_authors/source/index.rst b/en_us/course_authors/source/index.rst index 1dfb4908b5..06b3359009 100755 --- a/en_us/course_authors/source/index.rst +++ b/en_us/course_authors/source/index.rst @@ -30,6 +30,7 @@ Building and Running an edX Course releasing_course/index manage_live_course/index manage_discussions/index + managing_notifications/index student_progress/index rerun_course/index glossary diff --git a/en_us/course_authors/source/managing_notifications/index.rst b/en_us/course_authors/source/managing_notifications/index.rst new file mode 100644 index 0000000000..03034b4d50 --- /dev/null +++ b/en_us/course_authors/source/managing_notifications/index.rst @@ -0,0 +1,11 @@ +.. _Managing Notification Index: + +Managing Notifications +###################### + +Use the topics in this section to learn about managing notifications. + +.. toctree:: + :maxdepth: 2 + + managing_notifications diff --git a/en_us/course_authors/source/managing_notifications/managing_notifications.rst b/en_us/course_authors/source/managing_notifications/managing_notifications.rst new file mode 100644 index 0000000000..fb4d32f8a1 --- /dev/null +++ b/en_us/course_authors/source/managing_notifications/managing_notifications.rst @@ -0,0 +1 @@ +.. include:: ../../../shared/managing_notifications/managing_notifications.rst diff --git a/en_us/open_edx_students/source/index.rst b/en_us/open_edx_students/source/index.rst index 101e4e075c..81bc201cb6 100644 --- a/en_us/open_edx_students/source/index.rst +++ b/en_us/open_edx_students/source/index.rst @@ -26,6 +26,7 @@ Open edX Learner's Guide SFD_course_search SFD_bookmarks SFD_notes + sfd_notifications/index SFD_wiki SFD_licensing front_matter/index diff --git a/en_us/open_edx_students/source/sfd_notifications/index.rst b/en_us/open_edx_students/source/sfd_notifications/index.rst new file mode 100644 index 0000000000..6271871ad9 --- /dev/null +++ b/en_us/open_edx_students/source/sfd_notifications/index.rst @@ -0,0 +1,11 @@ +.. _SFD Notification Index: + +Managing Notifications +###################### + +Use the topics in this section to learn about managing notifications. + +.. toctree:: + :maxdepth: 2 + + managing_notifications diff --git a/en_us/open_edx_students/source/sfd_notifications/managing_notifications.rst b/en_us/open_edx_students/source/sfd_notifications/managing_notifications.rst new file mode 100644 index 0000000000..fb4d32f8a1 --- /dev/null +++ b/en_us/open_edx_students/source/sfd_notifications/managing_notifications.rst @@ -0,0 +1 @@ +.. include:: ../../../shared/managing_notifications/managing_notifications.rst diff --git a/en_us/shared/managing_notifications/managing_notifications.rst b/en_us/shared/managing_notifications/managing_notifications.rst new file mode 100644 index 0000000000..5a8a7011f3 --- /dev/null +++ b/en_us/shared/managing_notifications/managing_notifications.rst @@ -0,0 +1,151 @@ +.. _Managing Notifications: + +Navigating the Notifications Tray & Preferences +############################################### + +This topic describes how to navigate the notifications tray & preferences. + +.. contents:: + :local: + :depth: 2 + +.. _Accessing Notifications Tray: + +Accessing the Notifications Tray +******************************** + +At the top right of your screen, there's a bell icon. When there are +unseen notifications, a count will appear next to this icon. Clicking +the bell reveals the notifications tray, and this count resets to zero. +To exit, simply click anywhere outside the tray. Inside, notifications +are sorted into tabs by platform areas. For example, the "Discussion" +tab contains forum-related notifications. Clicking on a notification +opens related content in a new tab. + +.. image:: ../../../shared/students/Images/SFD_Unseen_Notifications_Count.png + :width: 300 + :align: center + :alt: Notification bell icon and notification count badge on it When there + are unseen notifications. + +.. _Notification Icons, Alerts & Context: + +Notification Icons, Alerts & Context +************************************ + +Each unread notification has a red dot on the right side. There's an icon on +the left that shows the type of notification, so you can quickly understand +its nature without reading the whole alert. The notification also shows the +course's name to tell you where the update is coming from. For instance, if +it's news from a forum, you'll know which course's forum it's about. + +.. image:: ../../../shared/students/Images/SFD_Detailed_Notifications_Tray.png + :width: 400 + :height: 500 + :align: center + :alt: Notification tray has red dot on the right side for each unread notification, + notification type icon, and course name. + +.. _Interacting with Notifications: + +Interacting with Notifications +****************************** + +Once you open the notifications tray, the unseen count will be reset. Inside, +notifications are organized into tabs corresponding to their learning activity. +For instance, the "Discussions" tab houses all forum notifications. Clicking on +a notification directs you to its context, like a discussion thread for forum +alerts. If you want to see more, a "Load More" button fetches the next 10 +notifications. To mark everything as seen, there's a "Mark All as Read" button. +Additionally, the top right of the tray features a gear icon, leading you to the +preferences page where you can adjust your notification settings. + +.. _Notification Lifecycle: + +Notification Lifecycle +********************** + +In the spirit of keeping your notification tray decluttered and ensuring relevance, +the system is designed such that any notification older than three months will be +automatically deleted. This guarantees that your tray is always populated with recent +and pertinent alerts. + +Personalizing Your Notification Preferences +******************************************* + +.. contents:: + :local: + :depth: 1 + +.. _Accessing Notification Preference Settings: + +Accessing Notification Preference Settings +========================================== + +You have two ways to get to your notification preference settings: + +#. Click on the gear icon at the top of the Notifications Tray. + +#. In "Account Settings", there's a link on the left that says "Notification preferences". + +.. _Course Specific Preferences: + +Course-Specific Preferences +=========================== + +Your notification preference settings are set up by course. So, if you're in +multiple courses, you'll see a list of them when you open the preferences. +Just click on a course to adjust the notifications for it. + +.. image:: ../../../shared/students/Images/SFD_Course_Specific_Preferences.png + :width: 700 + :align: center + :alt: View list of courses if you're enrolled in multiple courses. + +.. _Choosing Notifications for Platform Areas: + +Choosing Notifications for Platform Areas +========================================= + +Inside each course's settings, you can pick the platform areas you want to get +notifications from. For example, if you don't want any alerts from 'Discussions', +you can turn it OFF. If you dive deeper into these areas, you can also choose +specific activities you want to be notified about. + +.. _Discussion Notifications: + +Discussion Notifications +======================== + +For the "Discussions" area, here are the choices: + +#. Core notifications: This is ON by default for everyone and cannot be turned OFF. + However, the toggle for ‘Discussions’ overrides this preference. When turned ON, + you’ll get notifications for: + + a. New responses or comments on your posts. + + b. New comments on your responses. + + c. New responses or comments on posts you're following. + + d. When a moderator endorses your response. + + e. When a moderator endorses a response on your post. + +#. New discussion posts: This is OFF to start with. Turn it on if you want to be + notified about new discussion-type posts. + +#. New question posts: This is also OFF to start with. Turn it on if you want to + be notified about new question-type posts. + +#. Reported content: Only for discussion moderators. It's ON from the start. If + you are a forum moderator, you'll be notified when someone reports a post, response, + or comment. + +.. image:: ../../../shared/students/Images/SFD_Forum_Notifications.png + :width: 500 + :align: center + :alt: Enable/disable web nofitications for core notifications, new discussion posts, + new question posts, and reported content. + diff --git a/en_us/shared/students/Images/SFD_Course_Specific_Preferences.png b/en_us/shared/students/Images/SFD_Course_Specific_Preferences.png new file mode 100644 index 0000000000..3319222184 Binary files /dev/null and b/en_us/shared/students/Images/SFD_Course_Specific_Preferences.png differ diff --git a/en_us/shared/students/Images/SFD_Detailed_Notifications_Tray.png b/en_us/shared/students/Images/SFD_Detailed_Notifications_Tray.png new file mode 100644 index 0000000000..d57c631fe3 Binary files /dev/null and b/en_us/shared/students/Images/SFD_Detailed_Notifications_Tray.png differ diff --git a/en_us/shared/students/Images/SFD_Forum_Notifications.png b/en_us/shared/students/Images/SFD_Forum_Notifications.png new file mode 100644 index 0000000000..c55d097306 Binary files /dev/null and b/en_us/shared/students/Images/SFD_Forum_Notifications.png differ diff --git a/en_us/shared/students/Images/SFD_Unseen_Notifications_Count.png b/en_us/shared/students/Images/SFD_Unseen_Notifications_Count.png new file mode 100644 index 0000000000..17064b7551 Binary files /dev/null and b/en_us/shared/students/Images/SFD_Unseen_Notifications_Count.png differ