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feat(condo): DOMA-8408 ticket auto assignment by classifiers (#4435)
* feat(condo): DOMA-8408 added aut assingned * test(condo): DOMA-8404 added tests * feat(condo): DOMA-8404 updated gql. Added translations * refactor(condo): DOMA-8404 refactored naming * feat(condo): DOMA-8404 updated AutoAssigner * chore(condo): DOMA-8404 updated schema * feat(condo): DOMA-8404 added migrations * feat(condo): DOMA-8404 added page for configure of ticket auto assignment * fix(condo): DOMA-8404 fixed refetch of useAllObjects * feat(condo): DOMA-8404 updated direct access config (add schema TicketAutoAssignment) * feat(condo): DOMA-8404 updated migrations * feat(condo): DOMA-8404 updated schema * feat(condo): DOMA-8404 updated migrations after rebase * feat(condo): DOMA-8404 added translations * fix(condo): DOMA-8404 fixed code-style * refactor(condo): DOMA-8404 refactored code * chore(condo): DOMA-8404 uodated docs * refactor(condo): DOMA-8404 refactored code * fix(condo): DOMA-8408 fixed translations * fix(condo): DOMA-8408 fixed AutoAssigner logic * chore(condo): DOMA-8408 changed columns order * feat(condo): DOMA-8408 updated page for managing of TicketAutoAssignment * chore(condo): DOMA-8404 updated migrations * fix(condo): DOMA-8408 fixed translations * fix(condo): DOMA-8637 changed fetchPolicy when get TicketAutoAssignment * fix(condo): DOMA-8637 changed fetchPolicy when get TicketAutoAssignment * fix(condo): DOMA-8636 fixed table with TicketAutoAssignment if no data * chore(condo): DOMA-8408 updated migrations after rebase
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,68 @@ | ||
| /** | ||
| * Generated by `createschema ticket.TicketAutoAssignment 'assignee:Relationship:OrganizationEmployee:SET_NULL;executor:Relationship:OrganizationEmployee:SET_NULL;classifier:Relationship:TicketClassifier:CASCADE;'` | ||
| */ | ||
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| const { throwAuthenticationError } = require('@open-condo/keystone/apolloErrorFormatter') | ||
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| const { | ||
| queryOrganizationEmployeeFor, | ||
| queryOrganizationEmployeeFromRelatedOrganizationFor, | ||
| } = require('@condo/domains/organization/utils/accessSchema') | ||
| const { STAFF } = require('@condo/domains/user/constants/common') | ||
| const { canDirectlyReadSchemaObjects, canDirectlyManageSchemaObjects } = require('@condo/domains/user/utils/directAccess') | ||
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| /** | ||
| * TicketAutoAssignment can be read by | ||
| * 1. Admin | ||
| * 2. Support | ||
| * 3. Users with direct access | ||
| * 4. Employee who can manage tickets | ||
| */ | ||
| async function canReadTicketAutoAssignments ({ authentication: { item: user }, listKey }) { | ||
| if (!user) return throwAuthenticationError() | ||
| if (user.deletedAt) return false | ||
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| if (user.isAdmin || user.isSupport) return {} | ||
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| const hasDirectAccess = await canDirectlyReadSchemaObjects(user, listKey) | ||
| if (hasDirectAccess) return {} | ||
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| if (user.type === STAFF) { | ||
| return { | ||
| organization: { | ||
| OR: [ | ||
| queryOrganizationEmployeeFor(user.id, 'canManageTickets'), | ||
| queryOrganizationEmployeeFromRelatedOrganizationFor(user.id, 'canManageTickets'), | ||
| ], | ||
| deletedAt: null, | ||
| }, | ||
| } | ||
| } | ||
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| return false | ||
| } | ||
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| /** | ||
| * TicketAutoAssignment can be manage by | ||
| * 1. Admin | ||
| * 2. Support | ||
| * 3. Users with direct access | ||
| */ | ||
| async function canManageTicketAutoAssignments ({ authentication: { item: user }, originalInput, operation, itemId, listKey }) { | ||
| if (!user) return throwAuthenticationError() | ||
| if (user.deletedAt) return false | ||
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| if (user.isAdmin || user.isSupport) return true | ||
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| return await canDirectlyManageSchemaObjects(user, listKey, originalInput, operation) | ||
| } | ||
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| /* | ||
| Rules are logical functions that used for list access, and may return a boolean (meaning | ||
| all or no items are available) or a set of filters that limit the available items. | ||
| */ | ||
| module.exports = { | ||
| canReadTicketAutoAssignments, | ||
| canManageTicketAutoAssignments, | ||
| } |
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109 changes: 109 additions & 0 deletions
109
apps/condo/domains/ticket/schema/TicketAutoAssignment.js
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,109 @@ | ||
| /** | ||
| * Generated by `createschema ticket.TicketAutoAssignment 'assignee:Relationship:OrganizationEmployee:SET_NULL;executor:Relationship:OrganizationEmployee:SET_NULL;classifier:Relationship:TicketClassifier:CASCADE;'` | ||
| */ | ||
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| const { GQLError, GQLErrorCode: { BAD_USER_INPUT } } = require('@open-condo/keystone/errors') | ||
| const { historical, versioned, uuided, tracked, softDeleted, dvAndSender } = require('@open-condo/keystone/plugins') | ||
| const { GQLListSchema, getByCondition } = require('@open-condo/keystone/schema') | ||
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| const { ORGANIZATION_OWNED_FIELD } = require('@condo/domains/organization/schema/fields') | ||
| const access = require('@condo/domains/ticket/access/TicketAutoAssignment') | ||
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| const ERRORS = { | ||
| ASSIGNEE_NOT_FOUND: { | ||
| code: BAD_USER_INPUT, | ||
| type: 'ASSIGNEE_NOT_FOUND', | ||
| messageForUser: 'api.ticket.TicketAutoAssignment.error.ASSIGNEE_NOT_FOUND', | ||
| message: 'There is no such employee (assignee) in the organization', | ||
| }, | ||
| EXECUTOR_NOT_FOUND: { | ||
| code: BAD_USER_INPUT, | ||
| type: 'EXECUTOR_NOT_FOUND', | ||
| messageForUser: 'api.ticket.TicketAutoAssignment.error.EXECUTOR_NOT_FOUND', | ||
| message: 'There is no such employee (executor) in the organization', | ||
| }, | ||
| } | ||
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| const TicketAutoAssignment = new GQLListSchema('TicketAutoAssignment', { | ||
| schemaDoc: 'This schema helps decides who should be assigned to ticket as executor and assignee', | ||
| fields: { | ||
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| organization: ORGANIZATION_OWNED_FIELD, | ||
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| assignee: { | ||
| schemaDoc: 'An employee who will be appointed as assignee of ticket. ' + | ||
| 'If "null", then the field will remain empty and dispatcher will have to fill it in independently in UI', | ||
| type: 'Relationship', | ||
| ref: 'OrganizationEmployee', | ||
| isRequired: false, | ||
| knexOptions: { isNotNullable: false }, // Required relationship only! | ||
| kmigratorOptions: { null: true, on_delete: 'models.SET_NULL' }, | ||
| }, | ||
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| executor: { | ||
| schemaDoc: 'An employee who will be appointed as executor of ticket' + | ||
| 'If "null", then the field will remain empty and dispatcher will have to fill it in independently in UI', | ||
| type: 'Relationship', | ||
| ref: 'OrganizationEmployee', | ||
| isRequired: false, | ||
| knexOptions: { isNotNullable: false }, // Required relationship only! | ||
| kmigratorOptions: { null: true, on_delete: 'models.SET_NULL' }, | ||
| }, | ||
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| classifier: { | ||
| schemaDoc: 'Ticket classifier', | ||
| type: 'Relationship', | ||
| ref: 'TicketClassifier', | ||
| isRequired: true, | ||
| knexOptions: { isNotNullable: true }, // Required relationship only! | ||
| kmigratorOptions: { null: false, on_delete: 'models.CASCADE' }, | ||
| }, | ||
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| }, | ||
| hooks: { | ||
| validateInput: async ({ resolvedData, context, existingItem }) => { | ||
| const newItem = { ...existingItem, ...resolvedData } | ||
|
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| if (newItem.assignee) { | ||
| const assignee = await getByCondition('OrganizationEmployee', { | ||
| id: newItem.assignee, | ||
| deletedAt: null, | ||
| organization: { id: newItem.organization, deletedAt: null }, | ||
| }) | ||
| if (!assignee) throw new GQLError(ERRORS.ASSIGNEE_NOT_FOUND, context) | ||
| } | ||
|
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| if (newItem.executor) { | ||
| const executor = await getByCondition('OrganizationEmployee', { | ||
| id: newItem.executor, | ||
| deletedAt: null, | ||
| organization: { id: newItem.organization, deletedAt: null }, | ||
| }) | ||
| if (!executor) throw new GQLError(ERRORS.EXECUTOR_NOT_FOUND, context) | ||
| } | ||
| }, | ||
| }, | ||
| plugins: [uuided(), versioned(), tracked(), softDeleted(), dvAndSender(), historical()], | ||
| kmigratorOptions: { | ||
| constraints: [ | ||
| { | ||
| type: 'models.UniqueConstraint', | ||
| fields: ['organization', 'classifier'], | ||
| condition: 'Q(deletedAt__isnull=True)', | ||
| name: 'ticket_auto_assignment_unique_organization_classifier', | ||
| }, | ||
| ], | ||
| }, | ||
| access: { | ||
| read: access.canReadTicketAutoAssignments, | ||
| create: access.canManageTicketAutoAssignments, | ||
| update: access.canManageTicketAutoAssignments, | ||
| delete: false, | ||
| auth: true, | ||
| }, | ||
| }) | ||
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| module.exports = { | ||
| TicketAutoAssignment, | ||
| ERRORS, | ||
| } |
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