Reply to comment threads by replying to comment email

[martinrosstmc]

Like every other issue tracker.

[dmac]

Can you be a bit more specific about what you mean by "email reply threading"? Do you mean that you want the ability to reply to an email with Barkeep comments in it and have those show up in the Barkeep UI as comments?

Also, to set expectations, note that Barkeep is not an issue tracker and won't have all the features of one. However, that's not to say your particular request wouldn't be a fit for Barkeep.

[martinrosstmc]

Hi,

Correct.

The use case is that friction is greatly reduced when a commit/person having code reviewed can simply reply via email with comment rather than having to click and then enter comments directly into the UI. Essentially poll a mailbox and append the replied comments onto the thread.

Totally understand this isn’t an issue tracker. We use JIRA but its code review was too heavyweight for us. Adding email reply threading would be the something that would totally be in-line with design goals for Barkeep.

Thanks,

Martin

From: Daniel MacDougall [mailto:[email protected]]
Sent: Monday, March 17, 2014 2:01 PM
To: ooyala/barkeep
Cc: Martin Ross
Subject: Re: [barkeep] Support for email reply threading (#487)

Can you be a bit more specific about what you mean by "email reply threading"? Do you mean that you want the ability to reply to an email with Barkeep comments in it and have those show up in the Barkeep UI as comments?

Also, to set expectations, note that Barkeep is not an issue tracker and won't have all the features of one. However, that's not to say your particular request wouldn't be a fit for Barkeep.

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/487#issuecomment-37848880.

[dmac]

Thanks for clarifying, I edited the issue name to reflect this. We built Barkeep after becoming frustrated with JIRA, so we definitely understand your pain. :-)

[edanaher]

As I recall, a brief discussion about this showed it to be a bit complex; an e-mail can contain multiple comments, and determining which reply is to which comment is nontrivial. The natural/expected flow would be to reply inline after each comment. However, if a user just wants to reply to a single comment, they may top-post; they may also split a multi-paragraph comment into two paragraphs and reply to each.

That's not to say that this can't be done well, but it requires more thought than simply "take the e-mail add it as a comment".

edit: also, I note that github isn't perfect; martinrosstmc's comment above includes the e-mail and "reply to comment" link. I think that would be a huge distraction on barkeep where most comments are typically only a couple lines.

[martinrosstmc]

Hi,

Google docs has the approach where if a single comment you are allowed to reply. If more than one you need to click into GDocs. That would be sufficient.

From: edanaher [mailto:[email protected]]
Sent: Monday, March 17, 2014 5:26 PM
To: ooyala/barkeep
Cc: Martin Ross
Subject: Re: [barkeep] Reply to comment threads by replying to comment email (#487)

As I recall, a brief discussion about this showed it to be a bit complex; an e-mail can contain multiple comments, and determining which reply is to which comment is nontrivial. The natural/expected flow would be to reply inline after each comment. However, if a user just wants to reply to a single comment, they may top-post; they may also split a multi-paragraph comment into two paragraphs and reply to each.

That's not to say that this can't be done well, but it requires more thought than simply "take the e-mail add it as a comment".

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/487#issuecomment-37872848.