Nextcloud Office can't open word files, because of JavaScript?

[michelleDeko]

Describe the bug
Opening a word document with Nextcloud Office results in following error message:

It doesn't happen with PowerPoint or Excel files.

To Reproduce
Steps to reproduce the behavior:

1. Open Word document.
2. Get error message

Expected behavior
It should work

Client details:

• OS: Windows
• Browser: Microsoft Edge (happens with other browsers too)
• Version 23.0.1
• Device: desktop

Server details

Operating system: Debian 12

Web server: Nginx

Database: MariaDB

PHP version: 8.1

Nextcloud version: 23.0.1

Version of the richdocuments app 8.1.1

Version of Collabora Online 23.5.202

Logs

Nextcloud log (data/nextcloud.log)

{"reqId":"Rupt5M2U5uwqIpXXLC5f","level":3,"time":"2023-08-11T06:55:02+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Couldn't re-calculate unencrypted size for files_versions/Schulmappen/Call Center.docx.v1657785659","userAgent":"--","version":"27.0.2.1","exception":{"Exception":"OC\\ServerNotAvailableException","Message":"Legacy cipher is no longer supported!","Code":0,"Trace":[{"file":"/var/www/cloud.deko.yt/apps/encryption/lib/Crypto/Encryption.php","line":247,"function":"getLegacyCipher","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/Files/Storage/Wrapper/Encryption.php","line":595,"function":"begin","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/Files/Storage/Wrapper/Encryption.php","line":517,"function":"fixUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud.deko.yt/lib/private/Files/Storage/Wrapper/Encryption.php","line":175,"function":"verifyUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud.deko.yt/lib/private/Files/Storage/Wrapper/Wrapper.php","line":153,"function":"filesize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/Files/View.php","line":1143,"function":"filesize","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/Files/View.php","line":385,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud.deko.yt/apps/files_versions/lib/Storage.php","line":530,"function":"filesize","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud.deko.yt/apps/files_versions/lib/Storage.php","line":893,"function":"getVersions","class":"OCA\\Files_Versions\\Storage","type":"::"},{"file":"/var/www/cloud.deko.yt/apps/files_versions/lib/Command/Expire.php","line":60,"function":"expire","class":"OCA\\Files_Versions\\Storage","type":"::"},{"file":"/var/www/cloud.deko.yt/lib/private/Command/CommandJob.php","line":35,"function":"handle","class":"OCA\\Files_Versions\\Command\\Expire","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/BackgroundJob/Job.php","line":54,"function":"run","class":"OC\\Command\\CommandJob","type":"->"},{"file":"/var/www/cloud.deko.yt/lib/private/BackgroundJob/QueuedJob.php","line":47,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud.deko.yt/cron.php","line":152,"function":"execute","class":"OC\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/cloud.deko.yt/apps/encryption/lib/Crypto/Crypt.php","Line":330,"message":"Couldn't re-calculate unencrypted size for files_versions/Schulmappen/Call Center.docx.v1657785659","exception":{},"CustomMessage":"Couldn't re-calculate unencrypted size for files_versions/Schulmappen/Call Center.docx.v1657785659"}}

In case you need it, here is my nginx config too: https://paste.miichelle.moe/upload/snake-falcon-emu

[michelleDeko]

So, I was able to identify the problem. The firewall at work blocked it.