​ “Select tags to enforce watermarking” list empty

[Ngineer4life]

Describe the bug

The list area to choose tags for Watermarking is empty. It offers no pop-up list of tags and will not respond when I type something to search for. I’ve tried clearing all my tags, also emptying the tags table in the nextcloud database, and adding new tags. Still no options in this field.

At first I could go into Administration settings for Office and choose any of my tags to enforce Watermarking, with no issue. But now the list is empty. It will not return any results. When I remove all the tags in my instance, it will return the result “List Empty.” But as soon as I add a new tag to the instance, it returns to being unresponsive.

The only thing I can recall doing before this stopped functioning: I deleted one of the chosen tags for watermarking from elsewhere (in the “details” view on a file in the Nextcloud interface.) When I came back to the settings, that field was blank. I believe that was when it stopped working.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Settings -> Office -> Secure View Settings'
2. Click on 'Show Watermark on Tagged Files'
3. Scroll down to 'Select Tags to Enforce Watermarking'
4. See error: Nothing in list, no matter how many tags I have defined, of any type

Expected behavior
I expected to be able to choose tags to watermark

Screenshots

Client details:

• OS: Ubuntu 20.04
• Browser Brave (also Firefox)

Server details

Operating System Version: Linux 5.13.0-39-generic x86_64

Web server:
Apache2 server

Database:
mysql 10.3.34

PHP version:
7.4.28

Nextcloud version:
Nextcloud Version: 23.0.3

Version of the richdocuments app
Nextcloud Office 5.0.3

Version of Collabora Online
COOLWSD 21.11.0.3
Collabora Office 21.06.8.1

[Ngineer4life]

Unfortunately didn’t get any better after latest Office app update

[Raudius]

Hi, thanks for the report.

I am not able to reproduce it on the latest version. Could you check your network log (while opening the settings page) for the request to /remote.php/dav/systemtags/ and check the response?

[maximelehericy]

@juliushaertl I can reproduce the bug in 27.0.2 and richdoc 8.1.1.

It reminds me this nextcloud/server#36754
Any chances to get this fixed ? I wanted to demo this to customers 🙃
Thanks !

[joshtrichards]

@maximelehericy Are you able to provide the output requested in #2158 (comment)
by chance? We never heard from from the original poster and @Raudius was unable to reproduce.

[maximelehericy]

@joshtrichards here it is:

no error from the network tab in the console, but plenty of errors in the console.
if I should expand some intems in the list, please let me know which ones ;)

[joshtrichards]

This code has been replaced as of #2945 and subsequent changes. Though do make sure you're fully up-to-date since #4124 was just merged with a fix here. So this is either fixed or no longer applicable I suspect.