v6.1.9 freezes completely

[reteP-riS]

Steps to reproduce

1. on iPad with iOS 18.2 update Nextcloud app from v6.1.8 to v6.1.9
2. start the app
3. touching any folder or file or menu item does NOTHING - the app is stone dead
4. closing the app or rebooting the iPad doesn't help

Expected behaviour

The app should react to touch gestures!

Actual behaviour

It's stone dead!

Logs

2024-12-17 12:48:22 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.1.9.4 © 2024
2024-12-17 12:48:22 [INFO] Account active USERNAME https://nextcloud.DOMAIN.net/
2024-12-17 12:48:22 [INFO] Scene will enter in foreground
2024-12-17 12:48:23 [INFO] Scene did become active
2024-12-17 12:48:23 [INFO] Initialize Auto upload with 0 uploads

Environment data

iOS version: iOS 18.2
Nextcloud iOS app version: v6.1.19
Server operating system: Debian GNU/Linux 11.11 (bullseye)
Web server: Apache
Database: MariaDB 10.5.22
PHP version: 8.2.26
Nextcloud server version: Nextcloud Hub 9 (30.0.4)

[mpivchev]

Hi, thanks for the report.

Have you found anything specific on how to reproduce this?
We have received other reports for this, and it has happened for me as well, but at the moment we are not sure what is causing it.

[reteP-riS]

Unfortunately not. Not even any entries in the Nextcloud server's errorlog.

[i2h3]

I tried to reproduce this issue but failed. Most of the factors like versions are the same in my case.

• Device: Physical 11" iPad 2024 with M4
• App: 6.1.9.4 (App Store Release)
• iOS: 18.2
• Nextcloud Server: Nextcloud Hub 9 (30.0.4) (All-in-One Deployment)

The app remains responsive, be it my personal test server or our corporate deployment.

[johnfgoodman]

Is it possible it is related to auto upload? On my wife's iPhone 13 (iOS 18.1.1), if I completely closed the app (by swiping it up on the app switcher) and then reopened it right away it would work fine. However, if I completely closed the app and then took a picture and then re-opened the app, it would freeze as described above. I was able to reproduce a few times, but then it stopped freezing for some reason. I found this out because I have been troubleshooting the auto upload that does not seem to be working consistently on her phone.

[PackDude]

On my iPhone 16 Pro I can reproduce it. Moving a few small jpg images from on Nextcloud folder to another will cause the app to lock up pretty reliably. I have to swipe up/close the app and relaunch. And even then the app is frozen for several seconds after relaunch.

At first I thought it was because I just enabled advanced data protection in iCloud. So I disabled that, but the Nextcloud app freezes continued. Then I searched for the bug on the web and found this post.

My environment is very similar to that of the OP

Client
iPhone 16 pro
iOS 18.2
Nextcloud iOS app 6.1.9.4

Server
Ubuntu 24
Apache2
MySQL 8
Php 8.3
Nextcloud server 30.0.3

[marinofaggiana]

Fix soon

[marinofaggiana]

https://testflight.apple.com/join/RXEJbWj9

When available version 6.2.0 build 1

[PackDude]

Issue seems to be fixed in 6.2.0.1. Nice job folks!

[loeffert]

Can also confirm, that it works again with latest release 6.2.0

[reteP-riS]

Issue resolved with v6.2.0. Many thanks for acting so quickly. Kudos!

[bcutter]

Still experiencing this with 6.2.1.0.

Freezes from time to time. Completely random.

[marinofaggiana]

mmmm pls @mpivchev if you find something ...

[marinofaggiana]

@bcutter and others, I have released a new version in TestFlight (V 6.2.2) when available please use it

https://testflight.apple.com/join/RXEJbWj9

[reteP-riS]

v6.2.0 still works ok for me and I use it a lot. Was the issue maybe reintroduced with v6.2.1?

[marinofaggiana]

We still think something is causing a deadlock. We suggest you use 6.2.2 and report if there are more issues.

[mpivchev]

v6.2.0 still works ok for me and I use it a lot. Was the issue maybe reintroduced with v6.2.1?

Yes. We use semaphores to limit threads access on reloading the list of files. This was causing a deadlock.