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Connection Error : You do not have permission to complete the operation #2394

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puccaso opened this issue Apr 21, 2023 · 4 comments
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@puccaso
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puccaso commented Apr 21, 2023

Hello everyone,

is anyone else having this issue? i've seen many online regarding cloudflare tunnels but not this specifically.

the website is setup behind cloudflare zerotrust/access, using a tunnel. https is provided via cloudflare.
i can access the url via a browser, on mobile and desktop, but the app gives me this error.
i've reset the app, hoping this would resolve it, then uninstall and reinstall but no juice

i have a local nextcloud session running on nc.local, which works fine. complains about self signed ssl but i can add the domain fine.

what would be causing this?

Steps to reproduce

  1. install ios app
  2. enter self hosted url
  3. cry on the inside

Expected behaviour

like accessing url via browser, should take me to login or confirmation screen.

Actual behaviour

Screenshots

IMG_2873

Logs

iOS version: e.g. iOS 16.4.1

**Nextcloud iOS app version: 4.8.0.5

Server operating system:
ubuntu/docker

Web server: Apache,

Database: POSTGRES

Nextcloud version: 26.0.0

@joshtrichards
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https://help.nextcloud.com/t/connection-error-you-do-not-have-permission-to-complete-the-operation/160765/5?u=jtr

@joshtrichards
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Closing since this is a config matter and there's a forum thread for it.

@joshtrichards joshtrichards closed this as not planned Won't fix, can't repro, duplicate, stale Sep 2, 2024
@qoq
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qoq commented Jan 13, 2025

This issue exists when Nextcloud web server is configured to use client certificate authentication. The iOS app does not provide client cert to the server. Android app and Safari browser support client certificate auth. Can we please add support for it to the iOS app?

@joshtrichards
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@qoq The iOS client does support client certs (i.e. #2908).

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3 participants