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[Bug]: Nextcloud desktop client (macOS) becomes unresponsive at 100% CPU #7377
Comments
If you are using the Mac OS VFS client, you might be experiencing the same issue decribed here: #7326 |
Thanks @marcotrevisan. I’m using the 'classic' client. I reviewed the issue for any clues beforehand, but unfortunately, it doesn’t seem related. |
Same problem here on 15.0.1 (24A348) with both versions of the client (VFS or not) |
I have the same issue. I have tried using older versions that used to work but the apps still becomes unresponsive with 100% CPU usage. |
I have the same problem. becomes unresponsive with 100% CPU. Cheers |
I don't know whether it is relevant to this, but for me on Ubuntu 24.04, the deb version becomes unresponsive and starts eating more and more RAM until it gets OOM-killed. The behavior is the same on both the latest 3.14.3 version as well as 3.11 from the Ubuntu repos. Apparently, there are some files that trigger it to do so but I see no logic whatsoever, these are just random files which sync perfectly well on my other laptop with the same Ubuntu 24.04 system. I tried deleting configuration files, deleting the sync file, deleting the entire folder and syncing it from scratch, but it all didn't help much. The AppImage version just randomly dies. The flathub version so far seems to stay put. |
Maybe related to the issue that was shared above (if you use the VFS client)? |
No, I don't think VFS support is implemented for Linux. |
My Nextcloud desktop client also eats 100% CPU and is totally unresponsive, version 3.14.3, AppImage, Fedora 41 (Linux). So probably not simply @undefiened having borked their Ubuntu... |
I ran strace on my Nextcloud client. |
@stop5 bear with me, I'll report back (note to self: finally stop forgetting about strace when debugging stuff...) BTW, I was called away from my laptop this morning while the Nextcloud client was at 100% CPU (I had htop running on the side) and when I returned ~1 hour later, Nextcloud was idling. Furthermore, right now I have the |
I also invested some more time to dig in deeper and it seems the problem might be related to a connection setting. I had "Upload Bandwidth" set to "Limit automatically". I changed that to "No limit" and the client is working fine for the first time in months. Fingers are still crossed though 🤞. |
I'm experiencing the same problem in opensuse Tumbleweed; it started with version 3.14.2 and is always present in 3.14.3 I installed today. I have "no limit" bandwidth selected, but alas! 100% CPU usage while syncing. |
Hey, I have the same issue on Linux as well. Some performance tracing shows that the CPU usage comes from constantly reallocating memory. Tracing that backwards leads to the following code: desktop/src/libsync/syncengine.cpp Lines 1219 to 1222 in 907b07c
Here it becomes obvious that the string first is reallocated on every loop iteration and as _localDiscoveryPaths can easily contain thousands of paths this becomes very slow. For me it didn't finish within 30 minutes.
The code was introduced in #7291 and reverting this commit on the latest stable release (3.15) fixes the issue for me. |
Still the same with 3.15.1. I've "killed" the client now in order to give my laptop's fans a rest. Hoping for a fix. |
I'd like to confirm this find.
from config file: |
The BWLimit does not change anything for me (I'm on Linux Opensuse) |
Bug description
The desktop client starts syncing and then becomes unresponsive quickly. If I pause the sync right after the client starts then it does not crash.
Steps to reproduce
Unknown
Expected behavior
Desktop client should sync the files and stay responsive.
Which files are affected by this bug
I did not manage to deterministically pinpoint it to a specific file.
Operating system
macOS
Which version of the operating system you are running.
macOS Sonoma 14.7 (23H124)
Package
Official macOS 12+ universal pkg
Nextcloud Server version
29.0.7
Nextcloud Desktop Client version
3.14.1
Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
Nextcloud Server logs
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occ files:scan --all
andocc maintenance:repair
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