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[Bug]: 'Network error: 5' when uploading certain files via client #7001

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joshroys opened this issue Aug 13, 2024 · 1 comment
Open
4 of 8 tasks

[Bug]: 'Network error: 5' when uploading certain files via client #7001

joshroys opened this issue Aug 13, 2024 · 1 comment

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@joshroys
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

It seems like when uploading a lot of files in one go (unavoidable sometimes) that the client seems to get stuck and give out errors. I manage to work around most of them by zipping largely populated folders. However, sometimes it isn't possible.
I notice that when uploading Final Cut Pro libraries from my Mac Nextcloud client, it never seems to be able to finish it and gives out this 'Network error: 5'. I've tried researching about what it means & how to fix it but am unable to come to a resolution.

On macOS, it treats this file type (.fcpbundle) as a file and launches Final Cut Pro when I open it, but on other operating systems, it comes up as a folder and uploads all of its contents as if it was a folder.

Screenshot 2024-08-12 at 21 03 06

Steps to reproduce

Try uploading a .fcpbundle file through Nextcloud client.

Expected behavior

It should upload all contents inside the .fcpbundle without spitting errors or freezing/crashing.

Which files are affected by this bug

.fcpbundle

Operating system

Mac OS

Which version of the operating system you are running.

Sonoma 14.6.1

Package

Appimage

Nextcloud Server version

Nextcloud Hub 8 (29.0.4)

Nextcloud Desktop Client version

3.12.81

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

No response

Additional info

No response

@joshtrichards
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Are these referenced files all smaller ones? If so, does the behavior go away if you set the following in your server config.php?

bulkupload.enabled' => false,

Note, this isn't a solution, but intended to: (a) determine whether this is related to bulk upload; and (b) possibly serve as a temporary workaround.

@Rello Rello removed the stable-3.12 label Dec 9, 2024
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