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[Bug]: Nexcloud desktop 3.13.2 crash on surface go 2 windows 11 and external microsd storage #6920

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4 of 8 tasks
tigernero79 opened this issue Jul 15, 2024 · 5 comments
Closed
4 of 8 tasks

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@tigernero79
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

after updating from version 3.12.0 to 3.13.2 nextcloud on surface go 2 original windows 11 crashes, in the sense that it starts, and after 2 seconds the app closes, I don't know where to get logs that can help you.

if I put the 3.12.X back everything works again

Greetings

Please how to resolve?

https://github.com/nextcloud-releases/desktop/issues/13#event-13509408034

Steps to reproduce

this latest version also crashes if at startup the synchronized folders are saved on an external microsd, typical use for a surface go which has an external module for even fast and capacious microsds. with version 3.12.x everything worked so I think it's a regression. can it be solved?

Expected behavior

not working
...

Which files are affected by this bug

All’

Operating system

Windows

Which version of the operating system you are running.

Windows 10 e 11

Package

Appimage

Nextcloud Server version

29.x

Nextcloud Desktop Client version

3.13.2

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

No response

Additional info

No response

@hanneschu1z

This comment was marked as duplicate.

@PhilippSchlesinger
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See #6707

@hanneschu1z
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I solved the issue by downgrading to Version 3.12.5!

@tigernero79
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we know that the 3.12.x versions work currently there is 3.12.7 but if you notice it asks for an update to version 3.13.x at every startup. although we post disable update control the latest version has this bug and I hope it will be resolved soon.

@joshtrichards
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Duplicate of #6707

@joshtrichards joshtrichards marked this as a duplicate of #6707 Aug 12, 2024
@joshtrichards joshtrichards closed this as not planned Won't fix, can't repro, duplicate, stale Aug 12, 2024
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