You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Since the 3.12.2 update, Windows Desktop Explorer crashes at irregular intervals due to the extension "NextcloudContextMenuHandler -Windows Shell Context Menu Handler - (Verified) Nextcloud GmbH - D:\Program Files (x86)\Nextcloud\NCContextMenu.dll Wed Mar 20 14:46:12 2024" (by Windows Autoruns app) and restarts the service. Sometimes the Windows Desktop app works after crash, sometimes not.
However, it always crashes after a restart when right-clicking on any file for the first time. This file may also be saved outside a Nextcloud path.
Steps to reproduce
Restart Windows 10.
Open Windows Autoruns.exe. Switch to Desktop and deactivate NextcloudContextMenuHandler and make a right click on any file (should running).
Activate NextcloudContextMenuHandler and make a right click on any file (Loading circle appears, then the desktop app crashes and restarts).
Expected behavior
Normally, the desktop app should not crash.
Which files are affected by this bug
NCContextMenu.dll
Operating system
Windows
Which version of the operating system you are running.
Windows 10
Package
Appimage
Nextcloud Server version
unknown - probably a Version of 25
Nextcloud Desktop Client version
3.12.2
Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
Are you using an external user-backend?
Default internal user-backend
LDAP/ Active Directory
SSO - SAML
Other
Nextcloud Server logs
No response
Additional info
I cannot provide any information about the server. I have installed Nextcloud via the Standart We Download.
The text was updated successfully, but these errors were encountered:
Bug description
Since the 3.12.2 update, Windows Desktop Explorer crashes at irregular intervals due to the extension "NextcloudContextMenuHandler -Windows Shell Context Menu Handler - (Verified) Nextcloud GmbH - D:\Program Files (x86)\Nextcloud\NCContextMenu.dll Wed Mar 20 14:46:12 2024" (by Windows Autoruns app) and restarts the service. Sometimes the Windows Desktop app works after crash, sometimes not.
However, it always crashes after a restart when right-clicking on any file for the first time. This file may also be saved outside a Nextcloud path.
Steps to reproduce
Expected behavior
Normally, the desktop app should not crash.
Which files are affected by this bug
NCContextMenu.dll
Operating system
Windows
Which version of the operating system you are running.
Windows 10
Package
Appimage
Nextcloud Server version
unknown - probably a Version of 25
Nextcloud Desktop Client version
3.12.2
Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
Are you using an external user-backend?
Nextcloud Server logs
No response
Additional info
I cannot provide any information about the server. I have installed Nextcloud via the Standart We Download.
The text was updated successfully, but these errors were encountered: