[Bug]: Windows Client Error on Every File Creation #5888

miqrogroove · 2023-07-14T03:31:39Z

⚠️ Before submitting, please verify the following: ⚠️

This is a bug, not a question or a configuration issue.
This issue is not already reported on Github (I've searched it).
Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
I agree to follow Nextcloud's Code of Conduct

Bug description

Opened GnuCash for the first time since installing Nextcloud Desktop Client 3.9.0 (Windows) on Windows 10. The GnuCash program was unaffected, but when it created its .LCK file in the Nextcloud sync folder, the desktop client threw an error notification that quickly vanished. File "could not be synced due to an error." I grabbed the debug log and a screenshot. In the meantime, the .LCK file appeared in the nextcloud Files system and there were no errors when closing GnuCash.

Also, the server is throwing "Unknown error while seeking content".

This error message is repeatable and occurred again when I reopened GnuCash.

To make matters worse, simply changing and saving my .gnucash file causes the same error. That means I can't work around this problem by ignoring .LCK files.

I was able to reproduce the same error by simply right-clicking the sync folder in Explorer and creating a new text file. The client threw an error about the new text file before I even finished renaming it.

The only thing I tried that did not cause any error was copying a file from one folder to another using Explorer.

Virtual file support was not enabled.

Here is the relevant client log from the first error:

2023-07-13 22:44:37:432 [ info nextcloud.sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\discovery.cpp:424 ]:	Processing "mydata.gnucash.LCK" | (db/local/remote) | valid: false/true/false | mtime: 0/1689302673/0 | size: 0/0/0 | etag: ""//"" | checksum: ""//"" | perm: ""//"" | fileid: ""//"" | type: CSyncEnums::ItemTypeSkip/CSyncEnums::ItemTypeFile/CSyncEnums::ItemTypeFile | e2ee: false/false | e2eeMangledName: ""/"" | file lock: not locked//
2023-07-13 22:44:37:433 [ warning nextcloud.sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\discovery.cpp:442 ]:	File "mydata.gnucash.LCK" was modified before the last sync run and is not in the sync journal and server
2023-07-13 22:44:37:433 [ info nextcloud.sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\discovery.cpp:1245 ]:	Not a move, no item in db with inode 3380
2023-07-13 22:44:37:433 [ info nextcloud.sync.engine C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\syncengine.cpp:758 ]:	#### Discovery end ####################################################  57 ms
2023-07-13 22:44:37:433 [ info nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\gui\tray\activitylistmodel.cpp:617 ]:	Activity/Notification/Error successfully dismissed:  "Network error: 99"
2023-07-13 22:44:37:434 [ info nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\gui\tray\activitylistmodel.cpp:618 ]:	Trying to remove Activity/Notification/Error from view... 
2023-07-13 22:44:37:434 [ info nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\gui\tray\activitylistmodel.cpp:622 ]:	Activity/Notification/Error successfully removed from the list.
2023-07-13 22:44:37:434 [ info nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\gui\tray\activitylistmodel.cpp:623 ]:	Updating Activity/Notification/Error view.
2023-07-13 22:44:37:434 [ info nextcloud.sync.engine C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\syncengine.cpp:799 ]:	#### Reconcile (aboutToPropagate) ####################################################  58 ms
2023-07-13 22:44:37:434 [ info nextcloud.sync.statustracker C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\syncfilestatustracker.cpp:229 ]:	Investigating "mydata.gnucash.LCK" OCC::SyncFileItem::NoStatus CSyncEnums::CSYNC_INSTRUCTION_NEW OCC::SyncFileItem::Up
2023-07-13 22:44:37:435 [ info nextcloud.sync.engine C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\syncengine.cpp:806 ]:	#### Reconcile (aboutToPropagate OK) ####################################################  59 ms
2023-07-13 22:44:37:436 [ info nextcloud.sync.engine C:\Users\sysadmin\AppData\Local\Temp\2\windows-16015\client-building\desktop\src\libsync\syncengine.cpp:860 ]:	#### Post-Reconcile end ####################################################  60 ms

Steps to reproduce

Place a .gnucash file in the sync folder.
Open the file with GnuCash. (Last open file automatically loads on start)
After the first error clears, trying editing and saving the file.
After that error clears, try creating a new text file in the sync folder using Explorer.
...

Workaround

Close all open files and clear all errors.
Modify nextcloud/config/config.php by adding 'bulkupload.enabled' => false,
Exit the Nextcloud Desktop Client
After restarting the Desktop Client, there were no more errors.

Reference #4106 (comment)

Expected behavior

This routine file activity should not cause errors.
...

Which files are affected by this bug

mydata.gnucash.LCK

Operating system

Windows

Which version of the operating system you are running.

Windows 10

Package

Appimage

Nextcloud Server version

27.0.0

Nextcloud Desktop Client version

5.9.0

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

Default internal user-backend
LDAP/ Active Directory
SSO - SAML
Other

Nextcloud Server logs

{"reqId":"bn0ojhCFaerB6ufEvgGv","level":3,"time":"2023-07-14T02:44:35+00:00","remoteAddr":"(redacted)","user":"(redacted)","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.9.0stable-Win64 (build 20230613) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.0.0.8","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":129,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":71,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":364,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":111,"message":"Unknown error while seeking content","exception":{},"CustomMessage":"Unknown error while seeking content"}}
{"reqId":"eTjc4dqckizJLGxQG4SW","level":3,"time":"2023-07-14T03:13:05+00:00","remoteAddr":"(redacted)","user":"(redacted)","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.9.0stable-Win64 (build 20230613) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.0.0.8","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":129,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":71,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":364,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":111,"message":"Unknown error while seeking content","exception":{},"CustomMessage":"Unknown error while seeking content"}}
{"reqId":"TWPeE4UOb9j1ddneKfJK","level":3,"time":"2023-07-14T03:13:38+00:00","remoteAddr":"(redacted)","user":"(redacted)","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.9.0stable-Win64 (build 20230613) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.0.0.8","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":129,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":71,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":364,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":111,"message":"Unknown error while seeking content","exception":{},"CustomMessage":"Unknown error while seeking content"}}
{"reqId":"ufJXGVgRw4QtXdFIMOZr","level":3,"time":"2023-07-14T03:20:53+00:00","remoteAddr":"(redacted)","user":"(redacted)","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.9.0stable-Win64 (build 20230613) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.0.0.8","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":129,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":71,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":364,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":111,"message":"Unknown error while seeking content","exception":{},"CustomMessage":"Unknown error while seeking content"}}
{"reqId":"u96qB8JhYmczcSPlMskc","level":3,"time":"2023-07-14T03:24:47+00:00","remoteAddr":"(redacted)","user":"(redacted)","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.9.0stable-Win64 (build 20230613) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.0.0.8","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":129,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":71,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":364,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":111,"message":"Unknown error while seeking content","exception":{},"CustomMessage":"Unknown error while seeking content"}}

Additional info

No response

The text was updated successfully, but these errors were encountered:

maximelehericy · 2023-09-07T14:49:24Z

I don't know what gnucash is, however i experience a similar behavior.
With virtual files, each time i create a file within the desktop client, a notif msg appear :
activity sync
could not be synced due to an error.

Quickly after the msg disappear and the file gets synced

Windows 11, 3.9.3, c.nc.c

pico40 · 2024-03-26T09:45:16Z

I have a similar issue with QOwnNotes (which often creates files and renames them).

miqrogroove added the 0. Needs triage label Jul 14, 2023

joshtrichards added bug feature: 🔄 sync engine labels Aug 11, 2024

joshtrichards mentioned this issue Aug 11, 2024

Bulk upload issues #6990

Open

joshtrichards added the hotspot: bulk upload label Aug 16, 2024

joshtrichards added the stable-3.9 label Aug 30, 2024

Rello removed the stable-3.9 label Nov 22, 2024

Rello removed the hotspot: bulk uploading label Dec 9, 2024

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[Bug]: Windows Client Error on Every File Creation #5888

[Bug]: Windows Client Error on Every File Creation #5888

miqrogroove commented Jul 14, 2023 •

edited

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maximelehericy commented Sep 7, 2023

pico40 commented Mar 26, 2024

[Bug]: Windows Client Error on Every File Creation #5888

[Bug]: Windows Client Error on Every File Creation #5888

Comments

miqrogroove commented Jul 14, 2023 • edited Loading

⚠️ Before submitting, please verify the following: ⚠️

Bug description

Steps to reproduce

Workaround

Expected behavior

Which files are affected by this bug

Operating system

Which version of the operating system you are running.

Package

Nextcloud Server version

Nextcloud Desktop Client version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

Are you using an external user-backend?

Nextcloud Server logs

Additional info

maximelehericy commented Sep 7, 2023

pico40 commented Mar 26, 2024

miqrogroove commented Jul 14, 2023 •

edited

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