[Bug]: Scroll bar shows, but not clickable

[valdearg]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

The scroll bar in the popout box will show, but it cannot be clicked on. This makes it difficult to scroll back to the top when lots of items are in the history.

Steps to reproduce

1. Click on the NextCloud icon to bring up the popup menu.
2. Hover mouse over the right-hand side to show the scroll bar.
3. Click on the scrollbar icon and you should be able to scroll up and down.
4. You will find nothing happens.
   ...

Expected behavior

Nothing happens when clicking on the scroll bar/

Which files are affected by this bug

NA

Operating system

Windows

Which version of the operating system you are running.

Windows 11

Package

Distro package manager

Nextcloud Server version

25.0.4

Nextcloud Desktop Client version

3.7.4

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

• Default internal user-backend
• LDAP/ Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

No response

Additional info

No response

[JL102]

+1 on this. Made it completely impossible to scroll to the top of the UI without closing and reopening the app.

[JL102]

BTW: pressing Page Up / Page Down also doesn't work.

[fwcd]

Would be awesome if this could be fixed, the list unfortunately isn't really usable when having thousands of files to be synced. A small scroll-to-top button would probably fix this already.

[CarJem]

This is really making it a headache to resolve conflicts....

[q2apro]

I am a new Nextcloud user ... THIS bug is the first thing that came to my attention. Windows 10.

I just wanted to add a bug report myself.

---

Cannot use Scrollbar with Mouse, see GIF screenrecording (click on it):

The scrollbar width is too small. The grabber cannot be touched.

1. Sync many files.
2. Open the desktop client with click in the system tray.
3. Try to move the scrollbar grabber.

---

Please fix as soon as possible. This is essential. Thank you! 🙏

[9a3eedi]

I'd like to also add that if there's a lot of files being synced, the scrollbar (which you can't click anyway) becomes tiny to the point where you can't find it anymore. I'd suggest also adding a limiter to the number of items displayed in the list

Also, I would like to add that this bug also occurs on Windows 10 and Linux (KDE Plasma 5 + Manjaro + X11)

[q2apro]

@Developers Please fix the bug above.

And when changing the code please fix the following bugs too:

⚠️ 1. When opening the desktop client (Win 10) with clicking on the little tray icon, it should jump to the first entry of the list.

There is currently no way to reach the first entry, only scrolling an hour if the list is long. Or restarting the client (which is not helpful).

You could also consider the POS1 and END keys to jump to the beginning or end of the list.

⚠️ 2. When clicking an entry in the desktop client list, please open the folder on the PC.

Currently it opens the browser on the startpage, which is completely senseless.

⚠️ 3. When opening the settings window, it shows what is actually going on ("Checking file C:/..."). It would be great to have this information also in the default view when the tray icon is clicked. Then the user knows what Nextcloud is actually doing at the moment.

⚠️ 4. Another Bug: Clicking on the green-yellow message does nothing. Screenshot:

⚠️ 5. Cosmetics: The "Add folder sync connection" button should be on the bottom of the window. With the current position the user thinks that this button is related to the entry/process above. Which is not the case.

Thank you for making Nextcloud better. 🙇

[9a3eedi]

@q2apro in my opinion, these should be listed as separate bugs/issues. But I'm not a developer.

[JL102]

@9a3eedi / @q2apro
Yes, I'm not a Nextcloud developer but generally you should report different issues in different, well, issues. But make sure to search the list of existing issues to make sure you are not making a duplicate.

[NickHatBoecker]

Same bug on MacOS. Please fix this 🙏

[narFnarF]

Same issue on Linux Fedora, in the Gnome desktop environment.

Nextcloud desktop client 3.13.0

Note that it is actually possible to grab the scrollbar if you grab it exactly on the edge on the left side. You need to be extra-precise, which is annoying and not intuitive.

[JL102]

This appears to be fixed for me on the Windows client 3.14.1.20240927. However, it's worth noting that Page up / Page down still do nothing, since I noted that before. (though the lack of Page up / Page down is not a concern for me personally). Additionally, the update that fixed this seemed to introduce a somehow just as frustrating bug, #7269

[TomasTokaMrazek]

The bar is not even visible in dark mode.

[barisbasar1209]

@JL102 I agree that this problem seems to have been resolved since Windows client version 3.14.x . I tried to replicate this issue and indeed my scroll bar worked just fine.

@TomasTokaMrazek could you send a demonstration of what it looks like in your case. Since the original poster also used dark mode and there it was visible I am not sure what you mean. In my case somehow it does not even turn the widget dark, which is even weirder. Only the icons get either dark or completely white, which makes them almost invisible.

@joshtrichards I saw this issue labeled as good first issue but I suspect that it is already fixed. Are you the right person to decide this? Because in this case I would suggest closing the issue. All the other mentioned problems should probably be restated as separate issues, right?

@9a3eedi do you still have this issue when using the latest version? On my client the scroll does indeed shrink to a tiny size but it is still easily clickable. In particular, I am able to click the vertical line anywhere an it will give me control over the scroll bar icon.

Thanks.

[TomasTokaMrazek]

It is visible only when the mouse is on the bar.

And when I scroll through mouse wheel, there is no animation and the position of items is always the same, so it's not even apparent, that scrolling is happening.