diff --git a/doc/troubleshooting.rst b/doc/troubleshooting.rst index 8c1666e62dac4..d6580af326e98 100644 --- a/doc/troubleshooting.rst +++ b/doc/troubleshooting.rst @@ -92,6 +92,20 @@ might be required in some situations, for example behind CloudFlare which has been seen limiting upload chunks to 100mb. In other situations, limiting ``targetChunkUploadDuration`` can help to avoid time-outs. +Connection issues with the macOS client on "insecure" connections +----------------------------------------------------------------- +When using macOS devices to connect to a Nextcloud server that uses a what maybe +be classified as an insecure connection (i.e. connecting to a server with a +self-signed certificate, or a certificate with what Apple may consider an +insufficiently secure cipher), the macOS client may not connect to the server. +This is because macOS requires a valid certificate to establish a connection. + +To resolve this issue, you must ensure the server is signed with a certificate +that is accepted by Apple's App Transport Security requirements. More +information on the requirements can be found in Apple's documentation pages. + +https://developer.apple.com/documentation/security/preventing-insecure-network-connections + Isolating other issues ----------------------