App does not work anymore with cloud key firmware 2.0.19 on CK gen 2

[spoelly]

The unifi site is switched from 8443 to 443 that not the problem but after setting the settings to 443 it keeps getting errors:

21-11-2020 20:58:12 : [debug] Updating status to Disconnected
21-11-2020 20:58:12 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:12 : [debug] Error while fetching usergroup list
21-11-2020 20:58:12 : [debug] Updating status to Disconnected
21-11-2020 20:58:12 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:12 : [debug] Error while fetching client list:
21-11-2020 20:58:12 : [debug] Updating status to Disconnected
21-11-2020 20:58:12 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:12 : [debug] Error while fetching ap list
21-11-2020 20:58:12 : [debug] Accesspoints received
21-11-2020 20:58:12 : [debug] Fetching user group list
21-11-2020 20:58:11 : [debug] Updating status to Connected
21-11-2020 20:58:11 : [debug] Connection success!
21-11-2020 20:58:11 : [debug] Updating status to Disconnected
21-11-2020 20:58:11 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:11 : [debug] Error while fetching usergroup list
21-11-2020 20:58:11 : [debug] Updating status to Disconnected
21-11-2020 20:58:11 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:11 : [debug] Error while fetching client list:
21-11-2020 20:58:11 : [debug] Updating status to Disconnected
21-11-2020 20:58:11 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:11 : [debug] Error while fetching ap list
21-11-2020 20:58:11 : [debug] Accesspoints received
21-11-2020 20:58:11 : [debug] Fetching user group list
21-11-2020 20:58:11 : [debug] Updating status to Connected
21-11-2020 20:58:10 : [debug] Connection success!
21-11-2020 20:58:09 : [debug] Updating status to Disconnected
21-11-2020 20:58:09 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:09 : [debug] Error while fetching usergroup list
21-11-2020 20:58:09 : [debug] Updating status to Disconnected
21-11-2020 20:58:09 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:09 : [debug] Error while fetching client list:
21-11-2020 20:58:08 : [debug] Updating status to Disconnected
21-11-2020 20:58:08 : [debug] TypeError: Cannot read property 'forEach' of undefined
21-11-2020 20:58:08 : [debug] Error while fetching ap list
21-11-2020 20:58:08 : [debug] Accesspoints received
21-11-2020 20:58:08 : [debug] Fetching user group list
21-11-2020 20:58:08 : [debug] Updating status to Connected
21-11-2020 20:58:08 : [debug] Connection success!

[mmvanvliet1987]

I have the same problem on cloudkey gen2 firmware 2.0.24
The controller adres changed from: https://192.168.1.46:8443/manage/site/default/dashboard to: https://192.168.1.46/network/site/default/dashboard

downgraded back to version: v.1.1.13

[dressie]

Same issue here. Gen2 Cloudkey on firmware 2.0.24.

[HanZel62]

Same here with firmware 2.0.24 app is not working anymore

[HanZel62]

Same here with firmware 2.0.24 app is not working anymore

looking on the Unifi comm. see that RasPi also suffers this malfunction
https://community.ui.com/questions/Unifi-Controller-Didnt-open-Port-8443/9fef618a-0103-4b71-824c-5438501cc2a2

something to do with outdated Java app.? could that be the case here as well?

[HanZel62]

Or is this the solution? (way to complex for this simple newbi) please check.
https://community.ui.com/questions/Solved-Cannot-access-remote-Unifi-controller-GUI-HTTPS/3d1f59cf-9ac3-4bcc-8324-2da378139e2d?page=2

[steffjenl]

@spoelly https://homey.app/nl-nl/app/com.ubnt.unifi/Ubiquiti-UniFi-Network/test/

[spoelly]

@steffjenl will take a look!

[dressie]

@spoelly https://homey.app/nl-nl/app/com.ubnt.unifi/Ubiquiti-UniFi-Network/test/

No idea what it's doing, but it's not working.

[spoelly]

@dressie works over here.. besure to do the following:

• set port to 443
• check the setting that you are using UnifiOS
• hit connect
• than it won't work because the site will be the default and most of us have created a new site.
• scroll down and you see your sites in the debug info.
• copy the code and past it in the site section en hit connect

That's it!

I will test the app next to my current solution to see if it works ok and then migrate my flows.

[klim123123]

UDM Pro
UnifiOS 6.0.43
Everything works fine after i select SSL, Thank you!!!!!!!!!!!!!!!!!!!!!!

But if i go back to see log debug messages, log info is coming, but status on top is Disconnected for some reason.

[dressie]

Something with a firewall ;-) It seems to work now! Thanks! I'm going to test it.

[HanZel62]

@dressie works over here.. besure to do the following:

• set port to 443
• check the setting that you are using UnifiOS
• hit connect
• than it won't work because the site will be the default and most of us have created a new site.
• scroll down and you see your sites in the debug info.
• copy the code and past it in the site section en hit connect

That's it!

I will test the app next to my current solution to see if it works ok and then migrate my flows.

Not working for me, default not showing up in toggle, used the known site names, no result either

[steffjenl]

@HanZel62 please create an new issue on https://github.com/steffjenl/com.ubnt.unifi/issues

Do you have tried to restart the app? and do you have installed the test application?

Please reply on my repo!

[HanZel62]

Repo?
Restarted, de installed, re installed. 2x over. Nothing helps