✨ User Satisfaction Scores

[LauraBright2]

Describe the feature request.

The MBPR team would like to access the customer satisfaction score held here: https://controlpanel.services.analytical-platform.service.justice.gov.uk/feedback/. We only have interest in the score, not the qualitative response.

Ideally we would access this through the AP to enable us to easily populate our QuickSight Dashboard. We would be satisfied with other methods and are happy to discuss.

Describe the context.

We are developing a dashboard using QuickSight that pulls together information from across a range of services that fall under the Service Transformation Group. One of the metrics we are looking for is customer satisfaction.

Our engineer ( github username: scott-lowther ) would need to be able to pull this information across to the dashboard in QuickSight

Value / Purpose

The value would be allowing us to bring the customer satisfaction scores into our dashboard without manual processes.

User Types

Data Engineer on MBPR and Performance Analyst on MBPR