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WSL installation fails with error "0x8007019e" plus "wsl -l -v" gives an error "Wsl/0x80080005" #11898

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Khajiit-Rakaj opened this issue Aug 8, 2024 · 7 comments

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@Khajiit-Rakaj
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Windows Version

10.0.22631.37372

WSL Version

2.2.4.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.15.153.1-2

Distro Version

Ubuntu 22.04

Other Software

No response

Repro Steps

wsl --install
wsl -l -v

Expected Behavior

wsl --install should install default distro as Ubuntu and lauch it
wsl -l -v should give WSL version

Actual Behavior

Executing wsl --install command returns an error "0x8007019e The Windows Subsystem for Linux has not been enabled.".

wsl --install
Ubuntu is already installed.
Launching Ubuntu...
Error: 0x8007019e The Windows Subsystem for Linux has not been enabled.

Press any key to continue...
The operation completed successfully.

Executing wsl -l -v command returns an error "Wsl/0x80080005".

wsl -l -v
Server execution failed
Error code: Wsl/0x80080005

Diagnostic Logs

No response

@Khajiit-Rakaj
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The first problem I ran into was an error "0x8007019e", which appeared when I tried to open Ubuntu after the installation (the first time installation didn't give any error). I tried to troubleshoot it following this issue #10850. However, during troubleshooting I ran into error "Wsl/0x80080005". Then I tried to troubleshoot second error with this issue #10305, but nothing helped. Developer mode is enabled, Hardware Virtualization is enabled and there is no "Windows Subsystem for Linux" in Windows components

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github-actions bot commented Aug 8, 2024

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

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@Khajiit-Rakaj
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Below are WSL logs (if I did them correctly, of course)
WslLogs-2024-08-08_13-30-30.zip

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github-actions bot commented Aug 8, 2024

Diagnostic information
Detected appx version: 2.2.4.0

@OneBlue
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OneBlue commented Aug 8, 2024

Thank you @Khajiit-Rakaj . Based on the error code, it looks like wslservice.exe is crashing. Can you follow 11) Reporting a WSL process crash
to capture a crash dump and share it with us ?

@chris-piekarski
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What a mess. Issues across the board with WSL2 right now on Windows 11 pro. After downgrading to 5.10 I was able to install Debian but not Ubuntu. One time Ubuntu got to the install with new username but froze up and never booted. Repeated attempts now throwing 0x80070040 consistently regardless.
gateway-logs-20240812-1306439300130772409261174.zip

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This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!

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