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Error Code 0x80370114 - docker stopped working, ubuntu stuck on installing state ... #11634

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izaa opened this issue May 30, 2024 · 2 comments
Closed
1 of 2 tasks

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@izaa
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izaa commented May 30, 2024

Windows Version

Microsoft Windows [Version 10.0.22631.3593]

WSL Version

2.1.5.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

No response

Distro Version

Ubuntu 22:04

Other Software

No response

Repro Steps

Run

wsl --install -d Ubuntu

Expected Behavior

Ubuntu should be installed.

Actual Behavior

Installing: Ubuntu
Ubuntu has been installed.
Launching Ubuntu...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370114
Error: 0x80370114 The operation could not be started because a required feature is not installed.

Press any key to continue...
The installation process for distribution 'Ubuntu' failed with exit code: 1.
Error code: Wsl/InstallDistro/WSL_E_INSTALL_PROCESS_FAILED

Diagnostic Logs

Everything worked fine but sunddenly after some window update, the whole docker stopped working and docker engine wont start anymore. After investigating issues, wsl is stuck installing ubuntu

Why Microsoft breaks working things?

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Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

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Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

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Note: You can give me feedback by thumbs upping or thumbs downing this comment.

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This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!

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