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CoreHome: Provide "back" functionality from "View Visitor Profile" view #22880

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jalavosus opened this issue Dec 18, 2024 · 2 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. triaged

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@jalavosus
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jalavosus commented Dec 18, 2024

When scrolling through say, segmented visits logs for goals which converted, sometimes I want to click on the visitor profile and see if they converted elsewhere, or how they entered the site. No big deal, there's a "View Visitor Profile" linkbutton on every visit info card.

Now I want to go back to where I was in the segmented visits log.

There is no way to do this. Instead, I must hit "X" (close), click "Show the visits log segmented by this Goal" again, and then scroll back to wherever I was (if I can remember). This seems silly.

Having some sort of "back" functionality on the View Visitor Profile view, or even just making the close button on said view have that functionality - which, given the lack of back button, is the behavior a UX engineer might intuit and then find themselves frustrated when the entire modal closes - would be incredible for productivity when combing through visit logs.

Your Environment

  • Matomo Version: latest/cloud
  • PHP Version: latest/cloud
  • Server Operating System: Unsure
  • Additionally installed plugins: Unsure
@jalavosus jalavosus added Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. To Triage An issue awaiting triage by a Matomo core team member labels Dec 18, 2024
@jalavosus
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Some screenshots in case my explanation above wasn't super clear (that would be my bad, not yours).

Step 1: Go to any goal, and click "Show the visits log segmented by this goal"
Screenshot 2024-12-18 at 13 57 37

Step 2: In the visits log modal(?), pick any given visit, and click "View visitor profile"
Screenshot 2024-12-18 at 13 58 17

Step 3: Find some way to go back to the previous view. Assume that lack of back button implies that "X" (Close) closes the current view and not the entire modal.
Step 4: Click "X".
Step 5: Kicked out of modal entirely.
Screenshot 2024-12-18 at 14 00 26

@des-innocraft
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Hi @jalavosus,
Thank you for bringing this to our attention and for your valuable input.
Your suggestion seems like a valuable enhancement to our product.
We will forward this to our Product team for review and future consideration.
If you have any additional details or questions, please feel free to share them here.

@des-innocraft des-innocraft added triaged and removed To Triage An issue awaiting triage by a Matomo core team member labels Dec 18, 2024
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