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List Preview and Sorting - Manual Sort via Drag and Drop Not Working #3

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marijak opened this issue Nov 26, 2024 · 0 comments
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@marijak
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marijak commented Nov 26, 2024

After our upgrade to Magento 2.4.6, this functionality stopped working. Previously, we were using version 2.10.15. Now, we have version 2.11.7.1, and I checked the latest version, which is 2.11.9.2 but issue is persisting here too tested locally.

Preconditions

Magento Version : 2.4.6-p7 (CE)
ElasticSuite Version : 2.11.7.1
Magesuite Creativestyle: v13.0.0
Magesuite Sorting" - v1.2.2",
Production

Steps to reproduce

  1. Upgrade Magento to version 2.4.6-p7
  2. Navigate to the backend and try to use the drag-and-drop feature for manual sorting
  3. Attempt to use the manual sorting options below the items

Expected result

  1. The drag-and-drop functionality should be available to reorder items.
  2. The manual sorting option should be visible below the items for easy management.

Actual result

  1. The drag-and-drop feature for manual sorting with 3dots is missing from the backend.
  2. The manual sorting options below the items are unavailable in backend
  3. Manual sorting not working at all for backend/frontend

sortOrder

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